Reviews

NEAL - 11/18/2025 5:17:42

FIX PROBLEMS FASTER

Pieter J Kriel - 11/14/2025 12:53:27

I suggest providing a proper local customer service number. The number on the website is not a genuine Australian number and it is even more suspicious as the same number appears against all service centers - smells like a scam website. You could also just call me direct given there appears to be an issue.

annette - 11/13/2025 4:28:32

YOUR TRACKING DOES NOT WORK CONSISTENTLY

Brian - 11/12/2025 12:22:21

Cannot contact the depot , nobody answers the phone or replies to E-Mails , they have had our parcel at the reciving depot at Arundel for 4 days , it only has to go to Yatala 20kms away. FFS deliver the bloody parcel

This is - 11/12/2025 11:02:34

Bullshit

. - 11/12/2025 9:36:55

.

romana - 11/10/2025 11:21:42

deliver faster

Andrew Kr - 11/6/2025 5:39:07

Don't leave a tracked item for 2 days with no updates. My item is still showing the same thing as it was 2 days ago. Still located in Sydney. Still scheduled for delivery today, and I'm about 5-6 hours drive away, depending on the driver and the vehicle they're driving.

Jo Slater - 11/4/2025 4:39:08

Can we have an email to contact you? I’ve been rerouted through FIVE different phone numbers and it’s frustrating! Also you can’t leave a message outside of working hours. I also got hung up on by one of your people.

Jo Slater - 11/4/2025 4:14:26

I have a parcel locker as I live in an apartment. I ordered a book online not realising that DHL doesn’t deliver to parcel lockers. The item is stuck in your Canberra depot. I have rung 3 different areas of your company and no one can help me. I would like it delivered to the Manuka hub