Reviews

Pieter J Kriel - 11/14/2025 12:53:27

I suggest providing a proper local customer service number. The number on the website is not a genuine Australian number and it is even more suspicious as the same number appears against all service centers - smells like a scam website. You could also just call me direct given there appears to be an issue.

annette - 11/13/2025 4:28:32

YOUR TRACKING DOES NOT WORK CONSISTENTLY

Brian - 11/12/2025 12:22:21

Cannot contact the depot , nobody answers the phone or replies to E-Mails , they have had our parcel at the reciving depot at Arundel for 4 days , it only has to go to Yatala 20kms away. FFS deliver the bloody parcel

This is - 11/12/2025 11:02:34

Bullshit

. - 11/12/2025 9:36:55

.

romana - 11/10/2025 11:21:42

deliver faster

Andrew Kr - 11/6/2025 5:39:07

Don't leave a tracked item for 2 days with no updates. My item is still showing the same thing as it was 2 days ago. Still located in Sydney. Still scheduled for delivery today, and I'm about 5-6 hours drive away, depending on the driver and the vehicle they're driving.

Jo Slater - 11/4/2025 4:39:08

Can we have an email to contact you? I’ve been rerouted through FIVE different phone numbers and it’s frustrating! Also you can’t leave a message outside of working hours. I also got hung up on by one of your people.

Jo Slater - 11/4/2025 4:14:26

I have a parcel locker as I live in an apartment. I ordered a book online not realising that DHL doesn’t deliver to parcel lockers. The item is stuck in your Canberra depot. I have rung 3 different areas of your company and no one can help me. I would like it delivered to the Manuka hub

Lynne - 10/31/2025 8:39:20

Aus post changed my tracking record.I contacted and it was changed. Contacted again..no help. It showed it was about to be delivered in my state. Then went off to another state. I'm furious the way they have covered it up. This was necessary medical equipment.