SEAN - 10/17/2024 7:09:41
parts not on time we are a commercial supplier for safety and rescue
Reviews, comments
Malcolm Quilliam - 10/16/2024 11:09:16
My parcel was left at the Rocky Cape tavern WTF how irresponsible, tracking was not updated to reflect this, nobody called or emailed me to let me know, furthermore the item could have been delivered to the Rocky Cape Post Office which is directly across the road from me and THEY WOULD HAVE accepted it no questions asked, all my mail is kept there and i go collect it. So your drivers need be made aware of this and also need a reminder to communicate difficulties like this directly to the customer, bridge works causes this inconvenience however the bridge reopened on the 4th October and council had a diversion in so it also could have been physically delivered i understand why it wasn't but how this handled was unacceptable and Toll needs to make sure this kind of shit show doesn't occur again! I even email Toll about this and didn't get a response, Do better!
Sarah-Desirae Penetana - 10/9/2024 12:26:21
The delivery driver has a contact number to make contact with the people awaiting there delivery, yet they don't use it. That would be my suggestion. Very annoyed as i have been waiting all day for my parcel and no one came, yet it showed up on tracking as unsuccessful delivery zzzzzz. Hence why i only like to use Australia Post, as they would of dropped the parcel off to the office.
Mrs Amy Caverley - 10/7/2024 10:05:54
I cannot find a Zero on this survey. Very poor attempt at delivery. I was Home, Card with no contact ph number nor address left between 2 items in my letter box. Tracking number given does not work. I Googled ph number for StarTrack Bunbury and spoke to a very snappy unhelpful Irish lady on Friday 4 Oct . My parcel after 3 days, is still missing. I have not been contacted back. The parcel should have been left at Gerlup PO not at Startrack Bunbury. What an inefficient mess.
Lisa Pitts - 10/3/2024 5:21:31
The address of where I am supposed to pick up the parcel was not shown anywhere. Tried to phone the enquiry number but nobody answered. I kept getting the run around on the phone number. I have been waiting ages for it.
David de Feudis - 10/3/2024 4:56:54
Tracking indicates that my delivery has been at Lismore for 5 days
TRACKING THE CARD - 9/30/2024 9:04:02
NOTHING TO SAY AS YET
Karen - 9/27/2024 6:41:04
The parcel was not delivered
x - 9/26/2024 19:26:00
Nne
Sarah - 9/20/2024 18:42:23
No attempt to delivery. Parcel now lost