Reviews

Chris Lee - 10/20/2025 18:54:08

Lost the package between Sydney and Brisbane. Contacts are all bots and AI that refer you to an inconclusive recurring loop. No one to respond to queries. They tell you to wait in a queue and no one ever responds. Would have put zero stars if the form had let me.

paul eddy - 10/20/2025 11:23:47

detailed System review as letter sent to wrong destination

Brendan - 10/20/2025 7:52:31

Incredibly poor delivery service and lack of accuracy with tracking system. It has been 11 days since the tracking for my delivery has been updated. Border express customer support, while proactive at the main HQ, were repeatedly unable to reach out to the Sunshine Coast branch. My delivery was from Brisbane to the Sunshine Coast, two adjacent metropolitan centres. My retailer advised that this would be delivered within 1-2 business days, being a metropolitan delivery, however it is getting close to 2 weeks LATE. I will be putting this review on Google and raising it with the retailer to discourage using Border Express as a courier due to this complete failure to perform their role.

game x box 1 - 10/10/2025 7:38:27

could be faster to the customer

Mark Johnstone - 10/10/2025 6:11:41

You are absolutly hopeless

anymouse - 10/9/2025 4:35:43

fix your website, typing the number doesn;t work

Mr brett davies - 10/7/2025 9:53:33

Where are my items from a month ago been no delivery and no tracking get this done asap.

Brett davies - 10/7/2025 9:52:04

Trackong

Graham Walkom - 10/1/2025 9:10:01

Tell me where you delivered it

Barry Cane - 9/26/2025 15:41:25

Cannot track/delivery day not delivered, no communication. Very Poor service