Hunter Express, Green Fields SA

Vince Battista - 2023-04-19

I am very grateful and impressed by hunter.. they picked up my order on time from NSW.. on a Monday morning.. by lunchtime Wednesday the items were delivered to my front door in perfect condition. They not only provided prompt tracking.. they also sent multiple notifications informing me that it’s on the way.. and get this… that it’s nearly there! .. how good is that! To top it off.. they did all this for LESS THAN HALF THE PRICE ! that TNT and other companies were asking. Love your work Hunter.. you deserve all 5 stars.. I will always keep you front of mind and confidently recommend you to anyone.👍

Samuel M - 2023-07-31

Negative 3 stars. need to take the word “Express” out of the business name. Preferred a bed online and this is the courier that was a month ago it’s in Adelaide for over 18 days now at your depot. Ring to check when as it said it was to be delivered 2 weeks ago. The lady said “ not our issue” when I rang the office number but that’s legit your job description.. feel scammed as I still don’t have my bed. Will not recommend

Arad Sedighi - 2023-07-08

I had two shipments delivered by Hunter express, both items were heavy gym equipment and were delivered quickly with up to date tracking info.

M H - 2023-05-17

They gave a time window for pickup and came 2 hours prior. No one was there to handover the parcel and they wanted to recharge for pickup. The representative took no responsibility for the misinformation they provided.

Krisandra Gomes - 2023-07-24

THE WORST COURRIER SERVICE ! I WAS SUPPOSED TO RECIEVE A SHIPMENT ON THE 14TH.... 10 DAYS LATER THERE IS NO SIGN OF IT .HORRIBLE

Amy Lee - 2023-02-10

I ordered a rug from a Sydney store on Tuesday morning and it was delivered to my house in Adelaide Friday by 1pm in perfect condition. I’m so happy with how fast the delivery was and the tracking updates were amazing. Thank you so much

Yggdrasill - 2023-02-28

the guy called ahead to let me know they were coming, 5 stars

Ree - 2021-12-08

Rude Reception couldn’t be bothered speaking with you!

Gordon Coles - 2021-11-24

Very happy with the speed, and the daily updates

James Tibbits - 2021-10-27

shocking service. they cant even tell me where my package is! NEVER USE THIS JOKE OF A SERVICE

David Chin - 2023-04-24

No sure if I can give zero stars. Had a flatpack staircase from EzSpace delivered by this company from NSW to Adelaide in three packages; two flat packed boxes and one metal handrail. All three were delivered damaged, even the handrail which was wrapped in foam was bent. The flatpacked panels were damaged in the corners. My partner saw the crew handling the packages rather roughly during delivery to our home so she kept any eye on things thinking that they would behave better. Unfortunately, the damage was probably done even before. Such a disappointment when they seemed to have a good tracking system on their website.

Joanne Durston - 2021-12-22

So far one parcel has come was here in less then a week very impressed. Hopfully the second gose smoothly to

Bombah 11 - 2022-10-06

They were so helpful and friendly. Easy to communicate and very helpful when it comes to redirect to different address. One of the staff member already left for the day yet was still helpful! We are very happy with the service!

Prof. Hayes - 2022-06-03

Easy to deal with friendly service

Skye Bukovs - 2022-08-01

Delivered parcel to wrong address and didn't pseem to care

Ben F - 2023-01-05

DO NOT USE THIS BUSINESS Horrible to deal with. They aren't a courier or delivery business. Cant tell me where the package is despite it being well passed the estimated delivery date. They say they have given it to another courier to deliver, but upon checking they know nothing about it. Customer Service has hung up on me twice. DO NOT USE THIS BUSINESS Update - now a month past the supposed deliver date. Multiple calls and emails have got nowhere. When I suggested that they have lost the package they denied it despite not knowing where it is or who has it. Hunter Express now claim they have delivered the package and have advised the sender of this making US look like liars to close out the lost package issue. What an absolute pathetic company.

Pranav Parikh - 2023-06-28

Google should have a minus/negative star * options as this kind of companies even not deserve for a single star too.....very cheap and unprofessional services

Fozzy - 2023-03-18

Ordered on the 13th, bed and mattress from Vic. Arrived SA 18th. Can't fault the time it took, they delivered on a Saturday all in one piece. Only issue one driver to handle huge heavy packages with no tailgate. Not the drivers fault the company seem to be getting away with no WHS considerations. Poor bloke, luckily my son and I carried them from the van for him. Well done SA crew on the ground. Management should look after you better

Steven Lord - 2021-11-18

Had to give 1 star only because i cant give a 0 star rating, very slow for delivery.

The Review King - 2022-12-13

Worst, major delays and very not dependable to their word

Kym R - 2021-09-08

Good luck getting these clowns on the phone. No customer service.

Ryan Powney - 2022-03-28

why senders still use this joint is beyond me. You could tell how excited I was when I got an email with a Hunter Express tracking link lol.

Deb Game - 2022-08-26

I am extremely happy with the delivery service I received with Hunter Express, my items were delivered to me today by the lovely Sue 4 days early. The first delivery was this morning at which point I mentioned that there was another one to come that must have arrived to late to meet the morning drop time frame. To my surprise I received a call from Sue stating that my item was in the depot and she would be delivering this to me this afternoon, which arrived within 2 hrs. I have never had a courier service do this in the past, they would make me wait another day or more. Thank you Sue for your kindness. Based on the excellent service I received, I would highly recommend Hunter Express Green Fields SA.

-- - 2021-04-15

Took 4 days longer than competitors. Left package at the front of my gate (which was open) that faces a main road. Lucky I even got it, frankly. Incompetent.

Murray Randall - 2022-11-29

Waste of time......try to phone and the call goes around in circles. You can't talk to a person. I've had my own freight company and this company has very poor service

Adele Sayers - 2022-12-28

Thank you to the team at Hunters for my delivery at the busiest time of year. I ordered in the latter part of December and recieved before the end of year.

Aerwyn - 2022-08-30

Have had swing set and trampoline delivered on seperate occasions and products have arrived safely, albeit one package was opened enough for something to fall out but not sure if it was them or the sender. Lovely lady delivery driver too that actually rang phone when we couldn't hear her in backyard rather than just take off and leave calling card.

Jonny Brown - 2022-02-09

Absolute joke of a company. I've notified the ACC and the ombudsman about them and will contact a current affair. DONT OPERATE A BUSINESS IF YOU DONT KNOW ANYTHING ABOUT BUSINESS.

Mark Trost - 2022-09-22

If I could put no stars I would, difficult to get someone to talk to, get feed BS about delivery dates, been waiting over a week for a redelivery.

Mish C - 2023-01-12

If i could give 0 stars I would. Took over 45 minutes to even get someone to answer the phone. Tracking details are telling me EXACTLY where my package is. The lady on the phone is trying to tell me it's not even been picked up ! I'm looking at the location and the times it's been picked up and tried to politely explain that to her and she got extremely rude with me and told me TOO BAD it hasn't been picked up. I said to her I could see the the times and the location of the package and "that's really bad". SHE HUNG UP ON ME. Absolutely disgusting !

Honey Sidhu - 2023-03-23

Worst and worst service they have.

George Chryssomallos - 2022-10-21

Order placed on the 16th and was delivered on the 21st . Can from qld great job . Look forward to my next delivery from you guys .

Yoyo - 2022-09-09

Very angry with that speed.waiting for 14days not deliver.and no any reason.when you call centre， they only ask you waiting. you can't do nothing!!!!this is the worstes company I never met. Never use it again！

James Turner - 2022-11-15

The absolute worst in courier companies. Leaving damaged items and claiming they had authority to leave when they didn't.

Kilah - 2022-12-16

Useless! My parcel has now been at their depot for 12 days (10 business days). Their website says the expected delivery was last week (3-5 business days). I sent them an email days ago with no response. Have tried calling them and can’t even speak to someone over the phone, the automated voice just tells you to contact the company you purchased the item from. Why would I do that when it has been with you guys for 11 days? Worst experience I have ever had with a courier service, would never buy from a company that uses them again.

Brandon - 2022-10-11

Judging by the reviews I am not the only one to have a poor experience with this company; Firstly they didn't pick up on time and my delivery was left out for 3 days as every day they said it was scheduled. The delivery was over a week late and the ETA you would have a better chance winning the lotto than an accurate delivery date, If you cant even come close to the delivery day just don't say , let alone take the risk of giving me a time of delivery. This company is the bigger version of Sendle, Poor customer service, poorer time frames and just rubbish at there job. Calling out hunter express 1v1 on rust!

Bazza Dawson - 2022-11-29

They left my very large and fragile shower screen leaning up against the front of my house and didn't even knock to let me know it was there. I only found it there when I went to put the bins out that night. It could have been stolen or blown over in the wind. They did not have my permission to just leave it there. 👎👎

Roadrunner Hotrod - 2021-07-28

ordered 5 separate parcels from ozsales, delivered by 3 separate courier services and Hunter Express was the ONLY service that actually took the time to hide one of my parcels, the other 2 courier services left large boxes leaning against the front door in plain view from the street, very pleased that the driver from Hunter Express took the time to hide the large boxed parcel

Jordan Franze - 2022-01-21

Reasons to ever use Hunter Express: - None

Russell Bowen - 2022-10-20

The automated voice messenging along with the late delivery was enough for me, return to sender...

Vern Nowland - 2023-01-02

Extremely poor service. Updates on tracking items does not function. Lost a parcel from my delivery and still has not been recovered. Impossible to communicate with this mob unless you drive 25 klms to their depot

Courtney L - 2023-02-09

Simply the worst. No customer service. Package stuck at depot for 2 weeks. They're not interested in helping at all. Steer clear of these guys!

Matt Fisher - 2022-01-10

I never usually write reviews but thought I should on this occasion given the number of bad ones. After arranging a courier for my road bike (Adelaide-Brisbane) I decided to check the reviews for this service. Suffice to say I was pretty nervous on first read. On the day of pick up I hadn’t heard anything by about 3.30. Given the pick up window was 10-4 I was starting to think things were about to get ugly. I called head office and spoke to someone fairly quickly. She was polite and explained that the drivers do deliveries in the am and once their truck is empty then do the pick ups. Makes sense and I was happy someone was able to give me a logical explanation. She also told me the location of the driver at the time so I knew he wasn’t far off. The driver arrived shortly after and picked up the bike without an issue. Tracking from then was seamless and the bike arrived in perfect condition with the buyer in Brisbane within the 7-9 day window that was quoted. Very happy and would use again.

Luna Moon - 2022-08-09

Useless company who don't deliver hunter express should be shut down absolutely useless

David Aiken - 2023-03-30

This is the worst logistics nightmare I've ever had you put tracking number in and it doesn't show exactly where And when your package is and Thay get address incorrect you can't contact them and this is who Harvey Norman uses and Harvey Norman don't give much help it's been over 10 days now I been waiting for my package and Thay said it would only take a maximum of 10 days and neither can tell me where my package is

Robyn Jones - 2022-08-03

Cant give this service even 1/2 star - there is no service and they cannot meet delivery time or delivery at all after 2.5 weeks they cant say when the items will be delivered and have asked me to call back next week to check to see where its at????

Lyn Lyn - 2022-10-07

Do not use this company if you’re business owner! Poor delivery service ever. This delivery service will ruin your business reputation

Mike Klimczak - 2022-04-21

Lots of pressure for courier businesses these days, and they are doing their best to be flexible and meet the needs of their customers. Long time on hold to speak to them if you need help, but once I got through, they were super super helpful.

John Trembath - 2021-09-14

Cannot get through recorded messages to speak to a real person. Tracking is useless. Says package has been picked up, that's it. Now 6 days later and no change. Retailer says package was picked up and they don't know any more. Zero for customer service. Would not use Hunter Express if I had a choice.

Chris Barnes - 2022-09-29

Nikki from customer service was great to deal with and solved the problem with my delivery not arriving at my address only reason I'm giving a good review on this company, the lady I spoke to before wasn't interested in helping at all. Thanks Nikki and I hope the bosses can see your a good customer service 👌