FedEx Station, Yandina QLD

Ronald Birch - 2023-06-05

Used the online service to book my documents, pleased with the help provided by the lady over the phone to assist in getting the process done. Delivered the documents to the Yandina branch. Again impressed with the courtesy and efficiency of the gentleman at the counter. Just got confirmation that the documents were delivered a day before scheduled. Great job all around 👍🏼

Darren Hepburn - 2023-03-30

If you want a reliable and efficient courier tnt isn't it. Absolutely shocking service, will not disclose costs of consignments if sending on a receiver pays shipment. Use at your own risk.

Keri Kildey - 2021-09-13

Always nice drivers doing the deliverys. Thank you.

Stephen Yeomans - 2023-03-02

Very professional, good customer service,

Kate Streeton - 2021-08-14

Ridiculous additional costs that are added on to the invoice but not mentioned in the quote. Be wary!

Dj Dreamweaver - 2022-09-09

Great service, and they made everything quick and easy.

Angela Sutherland - 2022-04-05

Appalling service. Very rude on the phone.

Annette Roessle - 2022-07-11

Had a great experience today at FedEx Yandina. The staff went above and beyond to help me -fantastic customer service. Thank you!

Anthony Warwick - 2023-07-04

Was specifically told will be delivered today and must be signed for. Waited at home all day to be told it's now coming tomorrow. Wasted a whole day sitting waiting for something that was never coming. Can we please lower the minimum wage just for these people! Look at the reviews, they won't change.

Sarah Williams - 2022-12-05

Terrible experience! No communication at all. Did not deliver and we had to waste a day traveling to pick up our package so our business could open. Use Startrack - much more efficient!

Wesley Sparg - 2023-05-10

Driver drove off as I opened the door and didn't stop when I shouted. I have to travel 37KM's to collect a parcel I paid to be delivered frustrating. Will never use FEDEX/TNT again! Surely they can see that by the average rating they have received there is something they need to do.

Todd Otton - 2023-01-13

Fed Ex has been on time and kind, great drivers are what you want and Fed Ex Delivers, or picks up. Thanks Crew

Chrissy - 2022-08-19

I have just had a parcel delivered and I am really impressed - Chris was the driver. I have really noticed a change for the better over the last 6months. I get a lot of deliveries due to my line of work and a big difference today when Chris knocked at the door and handed me my parcel. Great job Chris Well done TNT Yandina.

Michael Yip - 2021-06-11

Easy parking and friendly staff

Paul Gray - 2021-04-16

TNT and the old classic, you weren't home so left a card, while 3 people were home..

Felipe Vergara - 2023-02-03

Really good service in special to the woman who helps us to solve their problem with the website. She deserves a congratulations because of all the paciense and the understanding of our urgency to send the baggages. They only need to solve the problem with the customer number.

Jamila Rungmang - 2021-12-09

Very bad customer service. I waited for hours and hours on hold to talk to an agent to update delivery address.

John Lindsay - 2021-02-18

Got postage from American through fedex then onto tnt delivery once in Australia. Package was right on time much better than Australian post

Sam B - 2021-12-17

Terrible attention to detail.

Aiden O Sullivan - 2022-07-12

Possibly the most unrealisable service in Australia Sorry decided to edit my review. They are actually the worst

Alistair Mclean - 2022-08-03

Paid a considerable amount to have my order shipped EXPRESS and it's been sitting in a warehouse, 10 minutes away for the last six and a half hours. DO NOT USE FEDEX, even Aus Post is faster

Meg Perry - 2022-12-16

Poor communication on redelivery options and timeframes. Although call centre person was polite and friendly she shared incorrect information and then rang back unable to organise redelivery even though I offered to pay again.

Rhonda Potamianakis - 2021-05-27

Zero stars for TNT Express. Have been waiting one week for delivery and package apparently still sitting at depot and not even on the road yet.

Ben Ryan - 2022-07-01

A direct number is needed. calling 132610 and talking to the muppets in India is a nightmare

Lee Shelford - 2021-08-18

What is the point of a courier that doesn't want to deliver to your gate... every package through Yandina so far has sat at the depot and they expect you to drive for 90 mins to collect it from there... AusPost, DHL or StarTrak are the best way to go in Maleny/Conondale area as the local FedEx driver doesn't really care by the seem of it

Christine Peever - 2022-09-12

Lived in the same place for 8 years . Get deliveries everyday but fedex tnt can not find us . Have called 6 times with instructions and received promises of today delivery but this does not happen . Can delivery people please at least try .., never have problems with other delivery companies. This is the second time this has happened and we never did get the last package .

Jason M - 2021-11-12

Hopeless, Terrible company with ppl that hate their jobs. Always losing items. Worst customer response rate. Overnight express gets charged when overnight takes 5 days. Use another company.

Ron Simms - 2021-07-15

Great service

Yvonne Mclachlan - 2021-07-09

I live in a gated community and they won't ring to organise for me to meet them for collection of my parcel.

Peter Last Name - 2022-12-12

They left card with details went on website no record of number!!!! Try their useless phone service if you have hours to waste. What a .... joke

Black Palm - 2021-08-12

First it dosent make delivery on the day it was supposed to, then when I call to schedule a time coz I’ll be at work they don’t rock the time they said they would and come when I’m at work. No communication my item has just been travelling around the area for the past 3 days

Reeganansell - 2020-12-08

Absolutley usless, been over a week to redeliver a package that they didnt even try to deliver in the first place, not even a knock on the door then no tracking and no returned phone calls, was meant to be here 5pm at the latest today and still nothing with no way of contact

Michael Long - 2022-02-07

If you're sorry you missed me then write the correct tracking number on the contact card ffs, It'd probably be very easy to bang all they're wives the feckless pieces wasted of space they all must be working out of the office.

Simon Mccormick - 2020-12-02

Hidden secrets of Marcoola. Nice surprise.

Graeme Cox - 2020-07-30

Long wait at the gate to drop off the parcel, but staff were super friendly and helpful once served

Joevinceinoz - 2021-01-04

Was supposed to deliver 10k in goods on the 16th of December 2020, TNT sent to the wrong suburb twice and now have lost the goods altogether. See you in court TNT.

Johannes Klupfel - 2022-10-04

Read the other reviews. This fedex station is a joke. I went there in person and they could not even log into their own system and give me a price. I wish the drama would have stopped there. But they made me fill out the paperwork and must then have fogotten to attach it to the packages, as it was sent WITHOUT an address. They then added the return envelope and FORGOT to give me the paperwork so I can track the retun shipment. This is a nightmare. The documents were due 10 days ago, and are still sitting "in transit". Do yourself a favour and drive to brisbane.

Alice Hermanns - 2020-10-09

Seemed pretty clueless considering my priority parcel had been sitting in their facility for over 3 days. Not professional.

Lynn Gunn - 2021-06-01

Excellent service

Darrin Savage - 2020-06-16

Would never use this service, unfortunately the sender used them, 2 weeks later and running around, easier to go collect the package myself.

Simon - 2020-08-04

I wasted my day chasing a parcel because I couldn’t speak to a human. Sms said it was at Marchydore then website said still in transit. Finally tracked it down at Noosa civic newsagents which Yandina said we should know this because a box was ticked. Very rude staff at the Yandina depot.

Daniel Delorme - 2022-02-07

They can't even write your name or consignment number on the "sorry we missed you" leaflet, absolutely ridiculous.

Adam Page - 2020-09-16

Friendly staff, easy to find and quick service.

Christian Watson - 2022-05-25

USE ANY OTHER SERVICE. AVOID THIS LOCATION AT ALL COSTS. Not even in the worst scenario would I recommend this company, who falsely represent the ability of FedEx. Today we purchased express shipping, printed our own label and brought it in for drop off. Twenty minutes after our leaving the physical location we were given a call requesting additional info. The number left was unreachable, there is no site number. My staff now has to revisit this location to fill out paperwork after we were told no further steps were necessary. It also makes redundant any express service we paid for as it is now delayed by 24 hours. A delay in service, no contact, additional staff hours to drive to rectify, the list is endless. Avoid. Avoid. Avoid. Use DHL, Auspost, StarTrack, literally any other company.

John Mckenzie - 2022-07-01

Very slack performance again, last month over 1 week to get 1 small package "TNT express" from Caloundra to Kenilworth This time around Fedex got package from China to Yandina in 1 week (thanks for the good job so far !) Then over 1 week to get from TNT Yandina to Kenilworth. Why so slow ???? We were sent multiple delivery days only to have them "delayed", no attempted delivery. TNT = Try aNother Transport company letting the Fedex team down.

Lawrence Krutli - 2021-02-01

Got a machine didn't help at all

Lesley Cupitt - 2022-06-21

Impossible to get a parcel delivered. They came once when I was out and left a card. I have gone onine as requested twice but no luck. I have called and been told it will be delivered "tomorrow" - again no joy. And of course their customer disservice dept is overloaded when you call, and you wait for ever. I wonder why. If they delivered things they might find their phone lines were more managable. Update: I rang Fedex in Sydney - Head Office. They agreed it was way too long sitting inthe depot and they sorted it immediately. I suggest to other people who have had problems with their deliveries from Yandina to do the same. Thanks to Fedex Sydney for sorting this out so promptly.

Debbie Williams - 2023-05-04

Brilliant

Kerry Anne (ka) - 2022-01-26

Very bad company who have no regard for customers. Get your customers service sorted out. Every other delivery company tells you by text a delivery is coming so you can leave gates open etc. but no not this mob - they do not do this and they just take it to the depot far away and then its a nightmare to have the goods brought back to you - SUPLLIERS do not use them!!!!!!!!!!!!!!!!!!

Paul Mcallister - 2021-02-08

What a poor excuse of a business. Will never use again. Not willing to help and extremely rude. Do not use!