Toll NQX, East Arm NT

Glenn Golding - 2022-12-03

It all comes down to people not doing there job probably. Or new staff that makes mistakes. Worse case scenario some people don't care . A proud employee of toll

Keoh Goodall - 2022-05-27

Completely incompetent and don’t care a bit. Paid for 3 parcels to be delivered, a week later one is still missing, they advise over the phone they ‘Hope’ to get an investigator onto finding it soon. Will never use again and would recommend against anyone using if they want to receive all their items.

Johnno Sterling - 2022-05-17

Was told to come and pick it up from the depot. Then when I got there after driving 30 km I was told it was not there so then I had to chase the truck around Darwin to get it off the driver. Not the first time either.

Angus Mayberry - 2022-11-04

Package has been sitting in the depot for 8 business days. Have called customer service 3 times and still nothing heard. Tried to find the direct number to the depot and it's disconnected.

J M - 2022-03-28

Shocking service. Can't speak to anyone there, even there call centre can only sent online enquiries. They lost two giant boxes somewhere in Darwin. Nobody cares. Wasted multiple days waiting between 8 and 6 just for delivery to never come

Steve Bolwell - 2021-08-16

Very helpful and friendly 👍

Brenton Marschke - 2021-09-03

I rang toll to find lost delivery. They told.me it was getting investigated. They asked me weather l wanted to pick it up or delivered. I told toll l will l would be able to pick it up. I had sorry l missed you card. I rang them and they are telling me that it may take 24 to 48 hours for me to be able to pick the item up. Frustrated and let down by toll. Service providers think long and hard if before you get Toll to deliverer your goods they are making you look bad..

Alex Woodward - 2022-12-23

The actual worst

Mena Nicolakis - 2021-07-07

Dury stillout before making my final. Comment still waiting on dessision. To resolve situation but territory. Staff very obliging and. Understanding

Jason Coates - 2021-10-15

Missed a delivery and took almost 2 weeks to get it redelivered. Very poor service! Driver was also rude to me when I asked if he could take back 4 pallets that I had from a previous delivery. Would not recommend

Angie - 2021-04-06

good service

Quadxtemp - 2020-07-03

Disgraceful service. Toll left a 'Sorry' noticed on our door a week back and we began to follow up on our parcel. They had provided us with dates on when they'd be able to deliver it to us again. Unfortunately, they were unable to deliver because the parcel was missing. I don't understand? It goes from the depot, to my house, back to the depot. How has it gone missing? If you're considering Toll for delivery, please keep this in mind. I have been waiting for almost a week... and now it's gone missing. Just disgraceful!

Alex Jenner - 2020-12-04

Not open Saturdays - Pathetic!!

Mrmobiee - 2020-04-02

Pathetic. I've been home all day waiting for my package to arrive since it's an extremely important one and they say "attempted delivery at 10:32am". No one even bothered to knock on my door to let me know the package was here! Laziest service I've ever experienced.

Dima685 Ds - 2019-12-31

I picked up a few parcels there. A few old blokes at the collection centre there looked a bit gloomy but gave me my packages very fast so the customer service is good. The downside is that they are a bit too far from the city so if someone sends you something and you miss a delivery and want to pick up your package yourself, it is quite a bit of a drive from Darwin or Palmerston.

Sam Roberts - 2020-02-16

Great job boys, got me out early

Briant Clark - 2020-02-11

Impossible to contact. Don't respond to messages. I have no idea where my parcel is. I will avoid purchasing from any company that uses toll for deliveries in the future... this is toll in general. Not so much the Darwin group.

Kieron Mcpherson - 2020-02-18

Great service

Peter Mason - 2020-07-06

Thanks for delivering my IKEA

Jesse Gladman - 2018-11-04

Efficient service, no damage to my tools when sent down south.

D M - 2019-01-10

Big open style warehouse ...ok ok massive.

Y. Lim - 2018-11-23

Very friendly and helpful staff members who are very keen to help!

Gracie Walker - 2018-09-20

Helpful staff not confusing easy to find.

Damon Jackson - 2020-08-02

Long drive to East Arm but got my stuff 🙏

Kaye Harman - 2018-11-13

Friendly staff willing to help

Laura Rio - 2019-11-28

Terrible service. 30 minutes on the phone with people that don't even speak clear. Not able to find my parcel. No address or time specified in the delivery card. What I suppose to do???

Jacob Varghese - 2019-03-09

Good service.

Gretchen Wiley - 2019-12-13

Not at all convenient for weekday pick ups if you miss a delivery and not open on Saturdays. I now check to be sure that anything I order is not being delivered via Toll.

Abhishek Kalia - 2019-11-26

Horrible service provide by this company "Unable to find the address.

Mj Gonzalez - 2018-04-04

Still waiting for my parcel to be delivered since March 20, 2018. Unbelievable!

Indiya Engstrom - 2016-11-21

always late terrible service

Sancho S - 2018-04-02

Horrible service. "Unable to locate address", can you believe that!?

Mathews David - 2016-08-25

poor customer delivery. depot located in isolated area.

Andrew Nosilla - 2018-09-06

Wow what an experience lol

Adam Davis - 2017-07-01

Arrived to collect freight that was to be held at the depot for collection to find they had loaded it for delivery. Customer didn't get their order that day.

Nathan Davies - 2017-05-28

A bit of a wait but had my parcel

Richie Jackson - 2015-09-28

Fast service

诸才清 - 2018-12-29

Less people

Toby Berriman - 2017-12-08

No customer service

Adeniyi Adetoro - 2017-10-15

Nice

陳鴻文 - 2017-10-02

GOOD

All Fence And Gates - 2018-06-03

Freight yard

Joe Hayman - 2018-08-23

😁😁

Joanne Bailey - 2019-01-15

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Eshad Ekram - 2019-10-14

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Dan Thomson - 2019-11-01

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Zabba 1969 - 2018-02-23

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Nick Hornby - 2017-09-20

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Simon Freeman - 2017-10-26

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Sam B - 2021-04-11

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