Toll Tasmania

Jen Paul - 2022-10-07

No stars got a sorry we missed you card at 9.20am being told taken to a collection point. Rang call centre and asked where is the collect point couldn't tell me had to wait for a text message what is my phone number couldn't tell me. Rang local no better service rang call centre back asking for a redeliver no can do. asked again where collection point is no idea this was at 9.20 this morning no sign of a text message or my parcel.

Brianna Lewis - 2022-10-19

Delivery cards, customer service and website are almost completely useless. Always a pain when items are delivered by Toll! If I had the option to choose I’d pick AusPost every time.

Matthews Tyson - 2022-10-20

Seems that Launceston (Tasmania) is no longer on Toll's map. Tried phoning but given the run around the various international call centres. Perhaps they are just too busy or short-staffed. I ended up buying goods locally in order to save time, energy and eventual additional costs.

Nic - 2022-02-14

On board for delivery twice, called twice & was lied to - advised parcel was still in transit when it had actually been returned to depot… again… All this when I told them the parcel was time sensitive, what a joke. :(

Brandy Mcintyre - 2019-11-06

Absolutely useless. I honestly don’t think that i have had anything actually delivered by Toll. An absolute nightmare. I’m actually avoiding purchasing from companies who use toll to deliver as by doing so adds an extra 3 - 4 days onto actually getting your package once you get the missed delivery ticket. Frustrating in this day and age. Not helpful on the phone either. Avoid if you need anything delivered by the actual date of expected arrival. It’s basically a system where you need to collect each item yourself after multiple phone calls and website Enquiries to track down parcels - every time. This is the 8th time this year I’ve expected a delivery and have had to actually go out and collect.