Star Track Express, East Wagga Wagga NSW

Marie Gin - 2022-11-24

Needed documents sent urgently from Wagga to Perth for visa purposes. Paid for next day and they decided to put it through road (even though we paid $105 for next day and the document was marked as urgent). So instead of a couple days, it took 12. Absolute scandal - it’s put us in a very difficult position where my parents will need to pay for plane tickets to leave the country and re-enter in order to not be unlawful as the paper application would have been done in time with overnight but not through road. We will be chasing for compensation.

Michael Harvey - 2023-03-01

Today we had to pick up a parcel in transit as we requied it urgently. Everlyn was help and found our parcel.. thank you.

Glenn Bullock - 2023-06-08

Awesome Express freight experts

Wilma Barker - 2022-06-12

Helpful ladies

Ronald Reeves - 2021-12-08

Good service

Jeff Abell - 2022-11-08

The delivery truck was heard to travel past the address for delivery and did not stop. The recipient was at home, contrary to what the driver has stated and NO courtesy card was left in the letter box. North Wagga delivery in McPherson Street 8th November, 2022.

Josh Chand - 2020-11-11

Awsome people, great customer service 👌🏽

Steve Mccoy - 2021-09-29

The service is impossible to deal with other freight comapanies are easy to deal with make a different selection

Shammo Silo - 2021-09-20

Really amazing

Rachel Skippen - 2021-08-01

Great services provided delivering packages with care and on time.

Thehammared - 2021-10-01

Have been expecting an item from Optus that was sent via EXPRESS (keyword there) post. Item entered their system in Sydney on Friday 24th September, sat there for a week saying it was on it's way here (estimated delivery being the following Monday). It is now Friday 1st October and the item has been scanned again back in Sydney! This isn't a big item, probably it's just a padded envelope. When we tried contacting Startrack their response was essentially "You have to contact Optus, we can't do anything about it." Pathetic. There is no excuse for an apparent EXPRESS POST item to take over a week, even with the Covid. And especially when I managed to send a large parcel with regular speed post (through Australia post) and it got from southern NSW to Indooroopilly in QLD in 3 days.

Wwav - 2022-06-21

If you want your stuff broken, lost and no service after waiting on hold for hours look no further….

Criterion Hotel - 2022-06-02

Waited all day for our delivery that we need to trade. Came through as attempted delivery could not gain access. How you can not gain entry into one of our 5 doors or drive through bottle shop is beyond me. Very disappointed.

Steven Sherwood - 2019-08-06

Excellent staff great place to deal with

True Blue - 2020-07-13

Great service and customer support

Edward Titley - 2020-07-27

Returned parcel to sender because address is allegedly incorrect (across the road from their depot) - not even a phone call to double-check the address. Pathetic service

Azza Stano - 2019-03-11

Have been delivering to my house for 15 years and now they cannot find it say address dont exist

Suzie - 2019-08-12

Delivery man did not check any details when my parcel was delivered, and then I received a text stating "Your parcel was delivered today. As the premises were unattended your parcel has been left as instructed. Do not reply" We were here and accepted delivery. Tried to call Startrack about this but there is no way of speaking with a person. Not a good experience at all, and leaves me with a feeling of mistrust about the company.

Tricia Stubbs - 2019-07-05

Completely useless. Will not deliver to the stated address left it a post office 200kms away from me.

Jason Francis Le Lievre - 2020-01-25

The staff were very helpful to help find my missing package

Roel Van De Paar - 2020-03-12

Regrettably, a poor experience here, except for one customer agent I spoke with today who was friendly and apologized. Seemingly poor communication, twice missed delivery (one time card left while we were at home, second time it did not even leave the depot). Hopefully I will get package tomorrow.

Paulie Cutler - 2018-02-13

Didn't come on said date, was told driver came but they didn't and I had to go and get it myself. I paid for express and expected to get it on time. Not have to get it myself

Danica - 2017-08-16

Delivered my expensive package to the entirely wrong town, and now it has gone missing

John Said - 2019-06-21

Great place to work

Jeffrey Hunter - 2020-07-13

N/A

Dianne Holland - 2017-08-01

Fantastic service and delivery.

Dam Esa - 2017-06-16

How do you get any one to answer the phone???? let alone deliver goods

Bryan Hunt - 2019-06-07

Idiots

Nicksydney - 2019-05-17

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Heidi Giddings - 2020-02-28

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Tony Sinclair - 2021-05-19

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Scoffy Poos - 2018-04-17

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Geoff Townsend - 2020-02-14

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Michael Taylor - 2021-08-13

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Dennis S - 2018-12-28

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Chappo's Channel - 2022-02-21

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Scott “mastafrooper” Ryan - 2019-01-03

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Karuna Sapkota - 2018-06-24

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Joshua Worldon - 2020-02-14

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Brett Maytom - 2018-10-22

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