StarTrack, Port Macquarie NSW

Hayley French - 2022-08-07

I was very pleasantly surprised at how fantastic the service was with these guys. Very friendly and fast

Peter Vogel - 2022-07-05

No problem. The service was polite and efficient.

Eemr - 2023-02-02

Payed for overnight shipping for a two live animals. They took three days to arrive

Donna Anthony - 2023-07-09

Bit tricky to find the entry to collect items

Terry Maskill - 2021-06-15

Good truck drivers only for buisness freight unless u are using aus post u might git a watch to

Ruth Farrel - 2021-08-11

Since they deliver to the from door and you can track its progress and they because they update on the status of your package I'm going to rate STARTRACK with ⭐⭐⭐⭐⭐

Luke Gibbins - 2022-08-12

Half their complaints would go away if they sent a text informing of the delivery day and approximate time. If I got a text, I could have made sure I would be home, but instead I had no idea anything was coming and so I missed my delivery and had to travel 45 mins both ways to pick it up.

Paul Buttle - 2021-12-13

Depot staff are nice. But their collection hours are a joke. Especially if you have school age kids to pickup.

Kayla Johnston - 2022-02-21

StarTrack Port Macquarie are extremely unreliable and untrustworthy. A very well known company sent a parcel to their depot to be express posted. After having to chase up the parcel as no one notified me of the delay in delivery or any update for tracking consignment. after 2 weeks of waiting, I can only assume they have stolen the parcel. Why else would you give continual lies or weeks of chasing parcel with no response? Hope you enjoy your unpaid for YETI coolers... Pathetic.

Steve Evans - 2021-01-26

All good here

Dean Mooney - 2022-12-22

E54

Dal Mc - 2019-12-20

Ordered an item in Sydney Thursday morning and it was delivered in Port Macquarie 2:00pm Friday afternoon. That's great service and what's more it's a week before Christmas. Can't get much better than that.

Amanda M - 2019-12-20

Fantastic reliable trustworthy service! Excellent tracking service. Package was ordered Thursday and delivered Friday. Destination was over 600km from its origin and we are not in a major city! Very impressed with their prompt delivery.

Stuart Macleod - 2020-11-26

Not bad

Ben Sainsbury - 2020-12-30

Absolutely terrible on every level. Package was late but could see it had been at the local depo for days from tracking. I called to try and arrange for me to pick up my package but had to go through an overseas call centre. They said it would take 24 hours for him to contact the local depo and see if it would be possible to arrange a pick up. its been days and still do not have my package and still can't arrange a pickup. They have been useless at every level.

Aussiescotty - 2017-07-19

Why do they put the card in the front door & not the letter box. (I dont use the front door.) Card there for 2 days waiting an important item for work.

Ludo - 2017-03-28

Don't use StarTrack. Considering that this company belongs to Australia Post, their service for Port Macquarie is abysmal. They only deliver to your house during business hours, which in itself is not unusual. However, they only provide for pickup from their depot between 8-9am and 3-4pm Mon to Fri which is quite pathetic. And even this has to be arranged via their website by appointment. The depot in Port Macquarie can not be contacted, your only options are via the website or a call centre. Should you miss the delivery (as most people who work normal hours would), you can arrange a re-delivery via the website, but unless you do it before 6.00pm, you have to wait a further 2 days for it to be delivered. Again, pathetic service. As it stands it will take as long, or longer, for the parcel to get the 5 km from the depot to my house than it did to get from Melbourne to Port Macquarie. All the other delivery companies, IPEC, Toll etc, manage just fine, but not Australia Post ie: StarTrack.

Tim Kallmier - 2017-09-19

TERRIBLE. Avoid!! They dumped a package clearly marked "Urgent medical supplies" "Refrigerate" at the local post office, where there is no refrigerator, and did not notify me or the sender. I would have been happy to pick it up, but I didn't know it was there. Needless to say the shipment was ruined.

Sid Lavers - 2017-09-02

Had VW parts overnight delivered at extra cost as the parts were needed by Sat am.card left.I rang only to be told driver should have taken items to post office as startrack depot not open on weekends!! Unable to fix camper,hence cost me accommodation costs at venue..I'll contact company who used startrack as courier and advise not to use them.. No offer of refund for delivery costs or BUGGER All. Stay WELL WELL away..

Blake Mueller - 2019-09-30

Very unreliable to my area. My last package went from Sydney to me (NSW Mid Nth Coast) via Melbourne. Their road service drops to my door but the express service drops at a Post Office 50kms away to use AusPost to bring to my local PO a day later. Their service is a mess.

Melissa Davey - 2017-05-03

Disgusting customer service DO NOT USE for any reason

Ivan Daniel - 2019-06-30

Good service

Peter Piorkowski - 2018-01-12

Pathetic depot and office staff no one has been around all day for items we have to collect

Ken Croak - 2017-07-04

Disgusting service, I cannot pick up same day, the pickup hour's are working hour's and I work, I've got to give permission to leave at front door next day and accept full responsibility, unfortunately one cannot avoid using these couriers, they are linked to auspost.

Dom Sullivan - 2017-12-02

Fast aurbags

Vaughan Winter - 2017-04-30

Good service

Robert Liubertas - 2017-09-04

-

Brian Lambert - 2019-09-19

-

Jason Champion - 2021-08-29

-

Missevie Anne Austin - 2019-05-27

-

Illaris - 2020-07-02

-

Zeke Baxter - 2020-04-29

-

Allan Pogonowski - 2018-03-12

-

Steve Bull - 2021-04-12

-

Rjc - 2018-01-25

-

Neal Maunder - 2020-09-02

-

Heather Urwin - 2022-05-20

-

Nate24 - 2020-05-19

-