Kelly Waack - 2023-08-01
Absolutely awful service from start to finish. Had to have work package back to Melbourne next day service, was paid for, driver didn't pick it up first time, didn't pick it up 2nd time either so had to take it into Gladstone myself and then lady at front desk wad a rude cow who wouldn't even discuss my issue and grabbed package and walked off. Clearly hasn't been trained in complaints or customer service. Very unprofessional