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Toll Express Ballarat, Mitchell Park VIC

😁Great people, very helpful.
😡Delivery driver doesn't even bother attempting to deliver the parcel. Just pops a "we missed you" ca...

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Toll Express Ballarat, Mitchell Park VIC
Type Shop & Service Point
Address Waringa Drive, Mitchell Park VIC, Australia
Open Hour
Cut-off
Telephone 1800-698-655
Map Map View Direction Street View
Services

Map View - Toll Express Ballarat, Mitchell Park VIC


Direction -> Toll Express Ballarat, Mitchell Park VIC

Reviews

Iyas Harb - 2022-12-31

Great people, very helpful.

Gerald Wiblin - 2022-08-18

Delivery driver doesn't even bother attempting to deliver the parcel. Just pops a "we missed you" card in your postbox and drives off. The local AusPost actually knocks and waits for you. Wouldn't recommend.

Simon Sebit - 2021-11-26

Made an express delivery booking and paid online and was instructed to drop of the parcel at their Mitchel Park depot, only to be told they don't have the required paperwork for the order and can't even find the order details. I showed them all the emails received following my booking. Also forwarded the emails to their inbox. They told me to leave the parcel and they'll follow up. Late next day, no one got back to me and when I called I was told they sent an email to another department and are waiting for a response. Yet no one bothered to reach out and update me. Not only that, I was lectured about how none of it is their fault etc. Even though the instructions I received was to simply drop off the parcel and give them the booking number. I was made to feel as if it's all my fault that their systems failed to communicate between online booking and physical depot. Absolutely disgraceful.

Lachlan Mackay - 2021-11-10

Great service

Lisa Milne - 2022-09-30

Late delivery Not happy

Helen Coutts - 2021-10-15

Efficient and friendly staff member was able to answer my question quickly.

Peter Sanders - 2021-10-20

Excellent service very polite staff 👍

Simon Gillard - 2020-09-15

Had a text to say item being delivered. Tracking app said out for delivery. After ringing toll they said they can't find it. And someone would ring back . Never got a call. Called after 4 days. Can you pick it up. From a delivery company. Such a bad service.

Kirsty Charlie - 2021-08-09

Parcel arrived at Ballarat depot 7 days ago still haven't organized delivery. Rang and rudely got told they were too busy.

Lee-ann Harrison - 2021-11-20

Easy and efficient, no issues

Amps'n'stuff - 2021-11-16

One employee had me waiting for 15 minutes and couldn't find the parcel, the next employee was given the same information and within a minute handed me what I was waiting for

Ming Ming Ming - 2021-03-25

Dropped of a parcel to the front door. Printed everything and it mentioned toll international priority but Gayle sent it to DHL depot Melbourne. Yet, parcel went missing. Good job!

Nicole Lewis - 2021-09-18

Very friendly lady at the door grabbing our stuff! Very efficient.

Ian Weightman - 2021-11-14

Rang this place no answer.plenty time.not me

Dean Oliffe - 2021-08-17

I would give zero stars or negative if I could - parcel sitting in their warehouse in Ballarat for a week now since it was last scanned...

Donald Grace - 2021-08-04

Parcel to be delivered 8 days ago still waiting after 3 phone calls from us still waiting

Will Sinclair-huggins - 2020-05-06

Easy to find, pick up was quick and friendly.

Alex Diamond - 2017-10-06

Picked up my package. Was fine

Lionel Gollan - 2017-01-21

Friendly staff, and amenities provided for drivers.

Rusty - 2018-04-27

Cannot believe these guys only operate 9-5 Mon -Fri do they not think people work!!! They could at least open Saturday mornings

Nathan Good - 2019-04-03

Easy to get in to

Evan Heller - 2018-06-12

Also chep pallet depot

Amy Pearce - 2016-08-25

fast service

Neville Hart - 2018-06-09

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Joshua Stoneham - 2021-12-12

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Jason Clarke - 2022-05-14

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David Fisher - 2019-03-15

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Mark Blight - 2020-06-27

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Jesse Turner - 2019-09-05

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Robert Francis - 2018-05-26

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Neil Coverdale - 2020-01-27

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Lynette Beaumont - 2018-12-12

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Martin Chambers - 2020-09-30

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Jb Explores - 2021-10-08

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Anub Kj - 2020-10-17

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Matt Butler - 2022-03-08

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Adam O'halloran - 2017-12-12

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