Toll DX Mail, Adelaide Airport SA

S C C - 2021-12-31

WE AM NOT HAPPY WITH TOLL AT ALL .OUR PARCEL WAS ON ITS WAY AND WAS SUDDENLY TAKEN BACK TO THE DEPOT .NO EXPLANATION AT ALL EXCEPT WE HAD TO ALLOCATE A COLLECTION OR PH THE SERVICE SO ONE OF US COULD ORGANIZE A REDELIVERY .IT WAS NEVER DELIVERED IN THE FIRST PLACE .VERY UPSET AND DISGUISTED .STILL HAVENT BEEN GIVEN ANY EXPLANTION AND THE PARCEL IS STILL AT THE DEPOT .UNTIL NOW WE HAVE NEVER EVER HAD A PROBLEM BUT WE NEVER WANT TO USE THIS COMPANY AGAIN

Jaskaran Virk - 2021-11-05

I am not happy with no options to get delivery on weekends even if you have any emergency. Also, they provides wrong information and different information every time. Not happy with their service not going to use this service anymore.

Margaret Pocock - 2021-10-30

No card left to show where being left. I had to contact them

Kati Jenkins - 2020-05-08

Delivery driver from the airport depot tried delivering to my house at 7:30am while I was in the shower, left a note to track the package but the Toll website was down. On-the-ball guy named Adrian listened to me when I called and arranged for the packed to be dropped off there by the courier so it was local for me to collect (rather than try to get to the airport when I don't drive). Very friendly, prompt and professional service on the phone and in the office. Thank you.

C H - 2019-05-14

Toll drivers damage packages, tracking system throws Error 404 so you have no clue where your stuff is. I have security camera footage of them not even trying to knock on my door at 3pm. I live in the north, the depot is not just in the south but far south of adelaide like as in at adelaide airport. Paid $20 for no package. Postal and courier services are supposed to deliver not keep my mail for safe keeping.

Locky Berryman - 2019-05-02

I don’t think there is one redeeming thing about this company. They totally stuffed up delivery, was on to customer service for an hour and a half and got cut off 6 times. My arm is literally cut open from an incident with their service. Go somewhere els! These guys suck. I’m thinking of suing as I have the whole thing on my survalance system.

Banana Boat - 2018-11-02

Horrible service. Why have an option to leave at my front door if you are not going to?? I paid for it, I signed that card which lets you leave it my front door, so LEAVE IT AT MY FRONT DOOR.

N. - 2019-05-17

Great to deal with and prompt service.

Gorilla Jones - 2018-10-19

Inflexible, horrible service, took over half hour to answer the phone. Never use them ever.

Lun Wilson - 2017-06-21

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Jonny Brown - 2022-05-21

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Tony Daw - 2020-07-25

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Olga Forić - 2018-07-13

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Danni Dahlan - 2019-06-16

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