DHL Australia

DHL Express Service Point (DHL Express Service Centre), Mount Waverley VIC

😁Wow very happy. Driver tried 2 times to deliver while I wasn't home.(email notifications says so. ) ...
😡Too expensive. Compared to other service providers like DTDC. Almost 3 times more expensive.

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DHL Express Service Point (DHL Express Service Centre), Mount Waverley VIC
Type Shop & Service Point
Address Ricketts Road, Mount Waverley VIC, Australia
Open Hour
Cut-off
Telephone +61 37 0356818
Map Map View Direction Street View
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Reviews

Alex Jaxon - 2023-08-18

Wow very happy. Driver tried 2 times to deliver while I wasn't home.(email notifications says so. ) When I got home I scheduled the re delivery (5pm) About 2 hours later it got delivered! (Probably a once off thing ) but I'm very happy about it.

Gaurav Shetty - 2023-05-14

I had to send a package with an existing label which I had not printed out. The staff member on call was very helpful and efficient. I was in an out in about 5 minutes as I was there early and there was no queue.

Patrick Fun - 2022-08-03

Friendly staffs and excellent service from Eunice, Kim and William.

Rexanator619 - 2022-02-23

Great service and quality company.

Raman Kamjula - 2021-07-04

Very good. The lady was very pro active and helpful

Charles Dunn - 2021-03-22

Provide a good service, maybe a few more text messages and a eta text also

Alan Foo - 2022-03-01

Very pleasant experience.

Chik Banda - 2021-09-12

Quick, fuss free service and on time delivery every single time, even in a pandemic

John Ross - 2022-07-12

Great prices fantastic staff

Trevor James - 2022-01-29

Great place that the locals frequent. Nice food, friendly staff and a nice casual relaxed atmosphere

Tony Harrison - 2022-12-13

Fantastic service by phone support staff and when i recently had to pick up a passport. So easy to find and park . Enjoyed the experience.

Rao Vutukoor - 2023-03-26

Too expensive. Compared to other service providers like DTDC. Almost 3 times more expensive.

Peter Miller - 2022-05-17

great services delivered my parts very fast.

B. You - 2021-06-16

Staff there are professional, helpful, friendly and efficient.

Angelo Gigliotti - 2023-02-14

Great service.. especially on a Sunday morning at the Mount Waverley depot... 👍

I Ate My Crusts - 2023-02-07

Fast, efficient and friendly service. I was in and out within 5 minutes to send a document overseas.

Flynn M - 2022-12-17

Fantastic parcel collection, walked in and within 5 minutes I was out. Very friendly Cs Rep.

Sachin Kumar - 2021-05-18

Good service helped in detail by the lady at the desk

Mark Edge - 2022-06-12

Good friendly service.

Amn - 2022-05-01

Good customer service

Kris - 2023-01-03

Consistent good service

Puvaneswary Subramanian - 2021-04-21

Good customer service and good professionalism.

Adam Timothy - 2022-10-04

Give you about 3 seconds to run from wherever you might be in your house to the front door to accept a delivery before they’re back in their van speeding off. Maybe I’ll order some running sneakers next time. To make matters worse I called them and organised it to be dropped off on Tuesday when I would be home and they dropped it off on Sunday when I wasn’t. Amazing.

Klaniaris Klaniaris - 2022-08-17

What can i say about DHL in Mount Waverley....AMAZING staff. There are no words to describe the customer service that these guys provide to the clients.First time i used DHL today to send a parcel to Greece.The lovely lady who served me(cant remember her name but she was the one sitting on the left when entering the premises)was extremely helpful and professional.Will definitely doing business with DHL from now on.Giving only a 5* review is not enough.Keep up the good work guys!!!!

Norerah Nasir - 2023-01-08

Very bad service.. my parcel im not what time and date coming, they not updated, im not get any notifications from them.. until now I’m still waiting

Michelle Salhan - 2021-03-29

I visited DHL today I was really appreciative of the wonderful customer service I received. I did also observe other customers attended to with friendly helpful service.

Ajro Constructions - 2022-12-29

Great service provided by William,

Yash Patel - 2021-10-21

Great place to work, nice supportive staff and good working environment.

Wayne Rouse - 2021-07-03

Fasr and reliable

Richard Paton - 2022-12-03

If you want to pick up your parcel in a hurry you can ask to collect from this collection point and they will email you when ready for collection from a locker with a pin code. Note closing times on weekends 12pm

Coco Qian - 2022-04-01

Only allowing 1 customer at a time inside due to Covid. A little waiting time, but friendly customer service.

Engy Magdy - 2023-05-06

Good experience

Hema Devanathan - 2023-03-05

Good CS

Zak Kostov - 2022-11-30

I think it's time to change the supervisor because they give incorrect information. I drove an hour away, so when I arrived at the unit they told me that I can't transfer a package that is longer than three meters. They confirmed that by phone it is possible to transfer a package longer than three meters

Muthanna A. - 2020-11-25

Good service from the staff .. Five stars for them .. Just reopen after COVID-19 restrictions .. It needs a waiting area for the clients, not to stay outdoor looking for a tree shade!

Feka Widjaja - 2021-03-07

Helpful staff reliable worldwide service

Jordy Jackson - 2020-12-04

Terrible customer service and extremely long shipping times. They had the wrong address for my parcel twice and I ended up having to go to the depot to pick up.

Les Uglik - 2023-04-21

Expensive, but trustworthy

Kwan Ajak - 2021-03-30

Satisfied with customer service teams

Huot Ung - 2023-07-12

Great on time

Nuwanga Mahadiulwewa - 2023-01-20

Excellent Service 💤

Leigh Haslam - 2021-06-25

Way of life

Craig Cole - 2023-02-27

Closed on a Saturday ?? Don’t understand the thought process

Hairulddin Haimi - 2021-01-08

everthing good well setup and manage

Melanie Lavell - 2020-11-26

Never once had a single problem with DHL.

C Phillips - 2020-08-19

Great service, had to call customer support - Super friendly and very helpful. Thank you :)

Aaron Gonsalez - 2021-09-17

Lazy drivers

Alysha Chavez - 2020-07-06

Slowest costumer service !!

Derek Mosely - 2021-03-19

Reception was a great help

蘇蕣中 - 2021-03-20

Nice price