DHL Express Service Point (DHL Express Service Centre), Perth Airport WA

Fury - 2020-08-25

no followup no parcel

S A D A F - 2023-07-23

Staff were smiley and very friendly. Fast and quick process. No fussy requirements for a parcel I had to return.

Daniel Cahill - 2023-08-02

Just sat on my parcel for a week. Finally, I had to collect it and arrange a collection from head office. .

Tenzin Dema - 2021-06-03

The guy helping with my parcel was amazing.. thank you Chirath :)

Monica Xu - 2021-11-30

I know they tried their best but I did wait until it was too much

Maddison Bartlett - 2021-06-16

Reliable and fast service along with great friendly staff.

Jakob Pfeuffer - 2023-05-03

Package was delivered faster than expected. Nice work.

Tempa Gyeltshen - 2021-06-23

Waited like more than a hour. Too slow and shortage of people.

Lynn Dobson - 2022-03-27

Easy way to get your delivery.

Gary Ofarrell - 2022-11-29

Need to advise contact numbers for the sub contractors.

Stefano Piviali - 2022-06-28

Difficult to find, but very well organised automatic parcel pick-up.

Jeff Didmon - 2022-03-15

All talk and no action. Resulting in me having to call again to get action.

Bekele Mekonnen Rabo - 2023-01-17

Great service and keen to support customers of the world.

Jarrad Townley - 2022-10-07

Very good staff.. Took the time to send my item properly

Michell De Guzman - 2022-11-28

Sent a parcel today and the lady is nice and helpful. Thanks!

Lachlan Mare - 2022-09-30

Great service, presents arrived in time for birthday. So happy!

Choki Dema - 2021-06-03

We were helped by a wonderful staff Shurant(pardon my spelling). He was very helpful. Great Service

Susen Simcock - 2021-02-10

Never had any bad experience at DHL. The service is spot on everytime 😁. Especially when being Serve by Susie.

Doreen K - 2022-04-17

Wonderful customer care👌

Peter Prestidge - 2022-12-13

Friendly staff, great service, all the way from initial contact to complete business account setup and from driver picking up aswell, thanks made it easy

Flying Solo - 2022-06-23

Easy oversea parcel pick up

Jason Lindsay - 2022-08-25

Helpful staff and packages were quick

Leith Tarling - 2023-01-11

Completely frustrated, provided accurate address, shipper shipped to address, DHL delivery driver failed to deliver to apartment complex and marked address undeliverable and no follow up, Australia Post manage to do it DHL failed to deliver and returned to sender in USA. Upshot $329 for present and no present at Xmas, DHL driver incompetent to deliver and package nowhere to be found. Recommend highly use any other service.

Michael Scanlon - 2022-11-10

This was quick and efficient service goods ready and waiting for me

Munyaradzi Gwanarika - 2023-01-05

The lady who assisted me was very helpful she understood my needs and helped accommodate me.

Luke Dabic - 2023-02-28

The lady that helped me this afternoon was terrific. She was friendly, efficient, helpful and polite.

Rifat Skrgic (rif) - 2022-09-03

Very good service!

Deborah Stuchbury - 2022-06-13

Very polite. Didn't throw my parcel.

Mike Dawson - 2022-02-22

They estimated 7 days for delivery, it arrived in 4 days. Even phone the addressee for details of where to leave parcel.

Claudio Norbert Jakab - 2021-09-28

The waiting time is just ridiculous at the facility

Sofia Ward - 2022-12-12

Excellent pick up point

Sarbjeet Singh Sandhu - 2022-01-04

Very fast service i never have see service like DHL service🙂🙂

Claudia Villalobo Gallardo - 2022-11-04

Fast, friendly staff

Yasmin - 2020-12-15

Very friendly and professional service reasonable prices for shipping on larger items ...definitely recommend DHL express!!

Zamry Kader Meerah - 2021-04-24

Amazing experience, parcels from Malaysia to Perth took only 3days , unbelievable. Good job .

Waqar Ali - 2022-08-30

Horrible experience will never send any parcel from DHL pathetic customer service lack of knowledge and lame excuses wasted my money

Wyndell Lee - 2022-11-26

Closes at mid day on Saturday, smh.

Omiga - 2022-01-05

Delivered 5days earlier than ETA.

Alan Smith - 2020-10-17

Always super helpful with very friendly and patient staff. I have an account and I go there a few times a week for my small business. Never been happier with my freight!

Jim Holmes - 2022-06-07

We had need to expedite documents from Perth to the Philippines in approximately a weeks time. We drove from Safety Bay to Perth Airport and ultimately to DHL. The Service was professional and excellent. Fees were reasonable based on the availability of international travel. We were given an estimate of when our documents would arrive and our documents arrived precisely as estimated. Parking was limited but easy access. A little tricky to find the location but once you find it you are generally in and out in short order.

Chart Lee - 2022-10-10

Surprised that the collection DHL locker works on Sundays don't like google map opening hours stated. But I can't sure it is 24 hours or not. Delivery can be changed to collect online, I find out collect is much better then ask for door delivery service .

Sim Man Yau - 2022-12-06

Very frustrating!! My shipment is expected to be delivered on 1/12, it arrived at my local DHL sort facility on 26/11, and has been inactive since. I made contact with DHL on 1/12, and now I am still waiting for them to find my shipment after 5 days since the first contact. You should do better DHL!!

Abdul Aziz - 2022-06-21

I had a fantastic experience with DHL, especially this branch. I love to express my thanks to Mr Manu George for his wonderful services.

Prabha Harsh - 2021-10-12

Few months ago I came to DHL to send my package what an amazing service, it was quick and the best service. Thank you Chirath for your support 😊

Mohamed Hassan - 2021-01-21

I just lost everything I have sent they told has been destroyed they needed more invoice bala bala lost 900 they can't help n they don't know how to help they are customer n I will never go back to them stay away from them

Sasko Lekoski - 2020-10-19

DHL are the best!! Everytime it's excellent service and very very fast delivery from the other side of the world! Thank you!!

Yashima Ramdhean - 2021-08-27

Hours of waiting.....Customer service very poor....Staffs talking in between themselves and taking long to attend others waiting in queue.

Jan Tschierschky - 2022-10-14

Friendly good service

Karma Dorji - 2021-10-04

Worst customer service.

Milan Patel - 2023-02-15

Great service.