FedEx Station, Alice Springs NT

Christine Matale - 2021-03-04

Exellent customers service and friendly calm spoken staff

Shane - 2021-02-18

Great service and lovely office staff.

Greg Carman - 2023-07-01

Efficient and courteous

Anna Dakin - 2023-02-08

Delivery person was super rude for no reason

Tamara Furey - 2021-04-21

Quick and fast service

A Z - 2021-09-17

cant even call to arrange a delivery time as requested automated telephone system is as unhelpfully as the people that work for them

Ralph Folds - 2021-11-08

30 min wait on phone and then no helpful assistance with item they lost

Richard James Rochardt - 2021-12-08

NOTE: This is NOT a review of the Alice Springs depot, this is for the FedEx service we have received recently. The Cameron St depot has always provided excellent customer service. My business has used TNT Express for over 10 years and since FedEx have taken over, the service recieved has been atrocious! In the last couple of months, we have had deliveries turn up either very late, unsealed or not at all. As TNT, customer service was exemplary, since the change waiting times are much longer to solve issues. Emails do not get a reply. My business will be voting with our feet and using another service from now on. We are FedUp

Hassan Dar - 2021-12-11

alice springs staff are awesome. however, the phone service is beyond pathetic. no point calling. just go to their office and they will sort you out.

Belinda Neal - 2022-09-02

We paid to have our car part to be air freighted from Adelaide to Alice and they have lost it. They don’t know where it went after it was loaded on a plane on Wednesday afternoon and it’s now Friday evening and they have no clue and no remedy. I am stranded in Alice for another 4 days while my son is in hospital in NSW

Ricky Wright - 2020-02-27

Modern facility ok staff and if you have all day to be loaded its ok

Sdp Sedap Dipandang Production - 2020-08-21

The Coolest Kongkow Place

Gra Gra W - 2020-05-15

they didn't even bother to drop off package. then said it would take an extra 4 days . that was after the package was 2 days late already..they don't care don't use

Paul Coulson (neogecko) - 2021-01-18

Disgraceful courier service.

Robert Smith - 2019-09-23

call for pickups and they never rock up. doors at alice springs office are locked on a regular basis. freight misses getting unloaded in Alice springs and ends up in darwin

Akary Oo - 2020-09-08

Unprofessional!!!! Got an email that Parcel is on the way so I called their office to double check and said it will be delivered between 5:00pm and 6:00 pm. So, rushed back from office at 3:00 pm and even opened the gate. Got a text message that I was unavailable and wasn’t home. When I called to complain, the lady said driver must be in rush to finish his shift and went back home early. What the heck is that ? Can you please at least do your job properly ? I have work and the TNT office closes at 5pm. What if I reschedule for delivery and what if they do that again ? I’m so mad 😡

Steven Carpenter - 2018-12-14

Automated phone system is a waste of time. I was surprised at how polite and helpful the staff were. I just wish i could ring Alice depot directly.

Ruth Morley - 2019-02-18

The admin offered from NSW is completely uninformed and incompetent.

Chuckalaka - 2018-12-06

Staff don't give a damn about their customers. Was waiting in the front office while 3 people were at the back just talking amongst themselves, moving boxes. They all saw me and then completely ignored me - continuing to move their boxes, only attending to me when I had to call out to them asking for help.

Mitchell Fitzsimmons - 2018-08-24

Needs to be an option for no stars.. Horrible service and they're hardly open, always some excuse on the door.

Davis Merker - 2019-11-15

Excellent!

Samuel Clifton - 2018-03-20

Automated phone service is a piece of garbage. Just get someone on your phones.

Jordan Hunter - 2018-06-20

30 minutes banging on a closed door and no number to ring, best part was the national call centre

Yan Ho - 2021-12-21

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Tom Hill - 2020-11-19

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Alicja Sarnecka - 2019-01-08

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Darren Webster - 2021-10-16

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Shannon Hosking - 2019-03-23

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