FedEx Station, Torrington QLD

Shelly Holland - 2023-07-05

Fantastic staff, couldn't do enough to help.

Sound Station - 2023-02-17

My favorite delivery company - your Staff Make the Difference!

Jessica Flynn - 2022-12-16

They never have any idea where your packages are, can't even advise on where and when they can be picked up. You can only speak to offshore agents, who are of no use and are very difficult to understand.

Felicity Scott - 2022-04-06

Paid for sensitive express for a digital Piano it arrived at the depot on Friday. Wasn’t delivered till Wednesday due to them not having enough drivers and then the 150kg piano was dumped in our front yard. Had to call the company we brought the piano from who said that that wasn’t supposed to happen, they pay for it to delivered into the house. Had to get a local removalist company to bring it inside. Do Not recommend for large items.

Peter Thompson - 2020-09-24

Great service. Plenty parking spaces. Friendly helpful staff

Suzette Benz - 2020-12-27

Very helpful, great staff 👍👍

Klaus Toowoomba - 2021-07-02

Parcel pick up.

Ashley Dunstan - 2020-12-12

Friendly staff, simple system

M T - 2022-04-29

TNT/Fedex service is the worst I've experienced on numerous occasions. Least of their worries if they lose your package or don't deliver for days/weeks past what would be considered a fair timeframe.

Donna Thordarson - 2020-07-01

The service is expensive and the information available is misleading. Don't ever believe the delivery date and time,

William Martin (will) - 2021-12-09

I was just checking out how to post and how much it would be, but it is just a send and receiving depot I just there was a cash office and everything has to be done online where you have to pay by credit card and not a debit card. You should be able to pay with any other card

John Archer Whitcombe - 2022-03-21

Toowoomba; Large carton sent International Priority was just dumped at the end of my rural driveway. With 3 20X25 FRAGILE ELECTRONICS stickers it was dropped from waist height. Waybill showed a value of $3300 but obviously the driver was in hurry to get away from the approaching thunderstorm and didn't have time to put it under cover of the porch 20m away. TERRIBLE service

V Hathaway - 2018-07-09

Found it easily but had to go around the back to collect my parcel. But they located it quickly when I did. I'll know better next time.

Anne Maree - 2018-08-04

I had to pick up a parcel at the depot, because I wasn’t home for the delivery. The staff were super friendly. I didn’t have to wait a long time. Service wa quick

Daniel Gibson - 2018-11-13

Absolutely useless, don't know how to knock or ring a door bell, then take my package to whoop whoop so I cant collect it! Then you call and its near impossible to talk to a person. Terrible company!

Corey Smyth - 2020-10-14

Awaiting a package ordered 28/9 on a 2-4 day express delivery. Has been sitting in transit little over an hour away from me for over 7 days. Customer service not helpful, not wanting to rectify nor notify of what's going on. e: Called once again since I didn't get a response about my initial enquiry, was told that depot was not responding to initial request for information, that it will be followed up on - no call back. called again the next business day again told no response from depot. asked to speak to customer care rep whom I have been emailing, was at first told that i cannot speak to him because he's not at work followed very shortly by a "he said he will look into it again". the time it's taken to get a simple explanation of whether my parcel is there or not i could have just reordered or ordered elsewhere and have it by now. CRAZY... E: confirmation finally received that package has indeed been lost. I have been asked by Fedex to liaise with sender of origin and that i "may be entitled to reimbursement" from said company. Fantastic work Fedex. Only took 4 business days to be told my package was lost.

Absolute Promotions - 2019-09-11

one star denotes terrible service - this was ten times worse and happens all the time. TNT claim no one was home. Someone was home all day. TNT claim a card was left. No card was left. TNT call centre cant get in touch with the depot to tell me what is going on - call centre is a waste of time - I actually don't think they do anything to further your enquiry. Please be sure of one thing - when they mess up as they do regularly - you are totally powerless to get the issue sorted. If this issue sorts itself out eventually, you are lucky as TNT will categorically do NOTHING to help you . The freight industry is the pits - and TNT are the epitomy of what is wrong with big business in this country - clients are an annoying distraction, nothing more.

Supreeth Prasad - 2017-10-20

Terrible service. Wouldn't recommend this to anyone. Brad - supervisor was extremely rude on the call. Can't believe customers are treated this way even after paying for the service. Sadly can't rate less than 1 star. I would give 0.

Benjamin Prior - 2019-06-02

No issues on my delivery at all

Ethan Harycki - 2018-01-09

2 bad experiences: First was a package that was being held from me for 2 weeks, and not once was I told why it was being held from me. 2nd was just today, when a driver didn't even bother to check if someone was at home and just left a card and drove away. Absolutely lazy

Flaming Good - 2018-07-09

Appalling delivery service. I feel sorry for the telephone operators who must have to deal with so many complaints resulting from such low quality organisation.

Wayne Jenkins - 2018-07-03

Would give less if I could. They keep putting a sorry we missed you card in the box but never attempt to deliver it.

Ceece Er - 2020-10-23

Expecting a delivery on Friday? 90% chance the driver updates it as delayed at 4pm when he knocks off early and doesn’t finish his run. Pathetic company

Micheal Haynes - 2020-07-08

Quick

Paul Beasley - 2017-06-12

Tracking app easy to use

Michael Coverdale - 2017-10-28

Good service

C P - 2017-05-05

It's a snail mail !!

Heidi Glover - 2017-08-14

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Barry Jones - 2023-06-04

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David Archibald - 2017-05-16

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Alex L - 2019-07-01

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Mark Adams - 2019-06-30

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Kaine Carroll - 2021-08-22

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Veronica Kalenga - 2020-09-19

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Ashly Peterson - 2018-11-23

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Trevor Ward - 2017-11-18

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Chris Uber - 2019-05-04

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Kai Whiting - 2023-05-30

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Avinash Reddy - 2022-06-01

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Mark Wyche - 2022-12-13

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Mark Prentice - 2020-06-24

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Greg Langton - 2021-02-01

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