FedEx World Service Center, Welshpool WA

Vora K - 2022-03-16

Never let me down. Best service and nice staff. Great Customer Service too. Very fast delivery and never lose any of my parcels.

Beau Jenkin - 2023-08-09

Second time in a row damaged parcel. Which they wont deliver or contact sender or receiver. They just leave it in the yard until you chase it up. Phone numbers are on the Con notes USE THEM. Or better yet send the items to the destination and let the customer decide if they are damaged or not.

Jay “maddog” Morgan - 2023-02-13

Awesome service, friendly staff. Fully Recommend. Better than the other freight companies out there. Arrived ahead of scheduled date and delivered in full with a smile.

Trainguy - 2022-01-21

Fast, Friendly, and Reliable service people over the phone. Very easy to deal with since I missed my package delivery! I'm loving the speed!

Trevor Matthews - 2022-01-20

These clowns haven't got a clue how to conduct a business. Have been told four different lies by four different people. Still no delivery of my item but cant speak to anyone because ill just be told another lie. NEVER AGAIN FEDX

Bs Hunter - 2023-08-22

Just got stung AGAIN by the gangsters at TNT / Fedex. Shipped two boxes weighing 34Kg by road. Charge was $111 which was a bit rich anyway. Fast forward 6 weeks and we get $77 extra charge for "heavy pick up- residential" The fact we are a home based business is just one of MANY excuses TNT Fedex use to sting you after the fact. Scoundrels with little regard for their reputation or ethics.

Matt Page - 2023-06-06

Popped in to pick up a delivery, people were super helpful i was right before closing too, very customer friendly

Adam Murray - 2023-04-04

Excellent Service ! Super easy to return a parcel and received it back super quick. Communication was also very good.

Gabriel J. González Cáceres - 2023-02-09

Crew was wonderful I went there Feb 09 at 5pm the guys were amazing super helpful and easy going big shout!

Paul Konstek - 2022-01-09

They have given up. International priority from China to Perth, 14 days. You have had two years to get on top of this yet you haven’t. And you still charge the same. Talk about a list cause.

Velvetbunnyboots - 2023-02-08

Issues with online booking system when there never was one. You need a delivery address right???? Can't get any help from email, online chat, phone calls, online queery form. They just keep passing the buck around and no one will actually look into this issue. 2 days and counting. And they also like to use your name when delivering items to the wrong address. Thats fraud guys!!!!!

Cherryl Pages-oliver - 2022-02-11

Had a few issues with rail Wipeout in Adelaide. But kept up-to-date online. Thank you

Bryan Kim - 2022-12-29

Good service. Request pick it up then they did great job

Jay Sombito - 2022-03-10

I was at home but they just drop a card than checking if someone is at home... not bothered to ring the door bell. Shows the unprofessionalism of the crews delivering the parcels.

John Bolton - 2023-05-24

Made no real attempt to deliver my parcel. No way to go collect it from them and after ordering my goods and waiting 6 weeks FedEx are sending it back to china because they failed to deliver it. Wouldn't even deliver it to my post office. Never again will I buy anything that uses fed ex. Calling the bank today to cancel my $800 purchase as it's failed to arrive

Lochlann Daisley - 2023-08-07

If I could give them a zero star I would. I sent a package overseas. I was charged for 4 kg heavier than what I sent. I was charged $250 for a 0.7 kg package I sent to Asia. They make it so hard to get a refund that you end up giving up.

Mick Ryan - 2021-11-17

Excellent staff and Matt and David were very helpful with all my deliveries . Cheers MickeyBlu

Dion Sgherza - 2022-04-06

Huge facility. Felt like Costco and McDonald's type god mode. Quick service.

Dodgy - 2023-03-02

why this company still exists still surviving? its like none of the people have brains and the website is beyond joke, if only we get to choice our courier during placing an order, imagine that. holyshit they are rettttd

Tim B - 2021-11-10

The fellas at the customer counter have always been super helpful and friendly.

Kris - 2022-02-19

Very hard to hear and understand, I was trying to provide authority for my package to be left at my premises but it didn't end up happening due to a language barrier

Breanna - 2023-07-18

On time every time, good customer service and up to date tracking.

Doc Doherty - 2022-02-04

Why these massive companies work SO hard to avoid actaully talking to thier CUSTOMERS is beyond me... Appauling lack of service and customer care...

Shafi U Khan - 2022-03-14

HI, I have oredred SYMMETRY LEATHER FOLIO GALAXY S22 ULTRA SHADOW from Oter box hongkong on March 2nd 2022 it meant to deliver on 11/3/22 OTER using FEDEx for deleviries I havent received it by today 14/3/22 I spoke with Fedex they are not sure when it will be delivered probably tomorrow they loose trust already so it would be better in future to review serach it for the effiecient delivery providers!!!!.I am not happy at all on FEDex and will not go to them for my deliveries. Thank you

Rachel - 2022-05-20

Consistent great service and good location with easy access and parking. Probably not the most competitive price wise or in terms of speed though unfortunately..

Dianne Tuohy - 2023-08-04

My car had arrived on the 6th July I received it on the 12th was not impressed that they had not informed me it had arrived in WA the man that gave my car to me was lovely his name was Steve.

Brett Rattigan - 2022-11-25

Never bother to get back to me about a lost parcel! Not my problem!

Mark Riley - 2021-11-25

definitely a great courier company, always fast & good service

2stroke Addict - 2022-02-11

FEDex were given delivery instructions to send my exhaust pipe to my local post office but instead kept the item at their depot for 7 days and gave me no notification via text, phone call or email that they had my item and then rather than following delivery instructions to drop item off... they instead sent it back to the company i bought it from in the USA... I only found out what was going on when checking tracking information but by that time it had already arrived back in the USA.. so Fedex has cost me not only the hard to get item that i had sourced from the usa but the extra cost in shipping and extra downtime in completing a project in time to be used this year ... I will not be recommending Fedex to anyone, I am disgusted by their laziness and lack of integrity as a company...

Ian Mcgaw - 2020-10-10

Outstanding service, using the online track and trace facility keeps me updated on my delivery

Billy Croston - 2023-08-07

Did not attempt to deliver my package I was home waiting for it then they send me a message saying no one was available to take it no knock on the door or card left they don't actually try to take it to you it's a con they just have it at the centre and it never leaves there maybe so they can save on drivers lol you guys are just one step removed from an actual scam I cringe everytime I see something is coming to me via FedEx your complety unreliable and don't actually preform your service for which you are paid this has happened to me so often I'm going to make a complaint to the ACCC

Andreas Mueller - 2020-12-09

Slow service and inconvenient opening hours. Why not open on a Saturday morning when people actually have time off work. Even Australia Post offers that service.

Emma Bosc - 2022-07-14

Daniel and Ken are great 👍🏽 they stayed back and found my package on a FRIDAY. Awesome customer service. Thanks guys :)

Rank Salg - 2020-08-27

accommodating staff and ample parking space

Mouch Samuel (mamuch) - 2022-03-25

To speak to my local TNT courier holding my product I have to go through fed X been waiting for hours still no one my order has been delivered 10 days ago yet I got no email or SMS saying so, had to track my own shipment to find out

Dylan Omalley - 2022-04-27

Waited two days for delivery worked from home both days as the update was "scheduled for delivery" then get update custom not home , i was home all day! not a good look do not recommend

Luca Giorgella - 2021-12-02

Absolutly the worst company in transport. they charged double from the acepted quote. after admitting the mistake i am still waiting for my refund!

Jacob Frecklington - 2022-08-15

Customer service is terrible probably not even based in australia and delivery is awful

Mariano Terrier - 2022-01-05

Awful service. The call center is basically a joke, don't even bother to call them, they will never answer.

Kim Truong - 2020-12-07

My ordered has been arrived on Wednesday the 2nd December 2020 and contact them they said will delivery within 24 hours...kept waiting waiting and waiting..till Friday the 4th December I called again and got back to me on Saturday the 5th told me will be delivery on Monday morning and kept waiting nothing happen so frustrating kept calling and it just pass on :(((

Marika Hundermark - 2022-11-07

Great service! Very helpful and organised

Colin Grootjans - 2023-07-14

Really easy courier service with the pick up all included

Yubi Jutt - 2020-10-02

Very poor in customer services not willing to help at all i never experience such a disaster before. They even don't deserve a single star

Dan Tranter - 2022-07-16

Don't follow instructions and didn't even attempt to deliver my matress. Then you have to follow up your own delivery only to be told the next available delivery slot is 5 days later. Very poor customer service.

Julie Foreman - 2022-07-07

Finally received parcel after I was home to sign for it. All good

Angelo Zinni - 2023-03-21

I got my package from Kansas in America one day earlier than predicted! And received it in one piece! Well done FedEx! My driver was awesome! You just need to be home on the delivery day.

Don Gb - 2022-06-09

Seems to be quite a few negative reviews here, but I have to say that Fiona who collects and delivers my international express to and from Hamersley WA is a delight to do business with. Very pleasant, efficient, courteous and I suppose I would say, brimming with old school values. Thank you

Bonnie - 2022-09-01

Sender & recipient kept confirm the address is correct few times, even you can google the address, it’s show up the store. We’re no ideal why deliver kept calling said can’t find the place, address incorrect. And called in time around at 6:30am~7am. My package arrived Perth on 26/8 until now 1/9 , still didn’t release it and kept asking same question whats we confirm for company in few days already.

Deniz Göçer - 2021-12-02

It takes a lot of time to reach them and they don't know anything about the driver. I guess driver travels the whole country before delivering the product because it never arrives on time.

Joshua Hull - 2021-08-20

Delivery time was between 9-12pm, then changed to before 1800, then delivered at 1500. Don't know how I'm supposed to be home all day to collect my package, granted it would be easier if the redelivery website actually worked.