FedEx Station, Hallam VIC

Danny Yu - 2023-07-12

Was concerned looking at the other reviews, however my experience was fine. Ordered Fedex pickup from Netherlands, and shipped International Priority to Melbourne. Pickup was performed next day after shipment request was created, and delivery was on the day quoted, 3 business days after pickup. Delivery person checked I was home and requested signature, tracking status kept me updated throughout and seems like it was accurate.

A Mar - 2021-09-13

Really cool place. Super helpful staff

Michael Ryan - 2023-06-13

losing parcels and don't know where they are. They will not take calls. ...or responsibility. never use Fedex or TNT

Bec Moses - 2023-06-06

Very good service and they made sure that I received the package that was sent to me

Kim Jeffreys - 2021-10-19

Bad, he didnt even make sure I was home..lazy

Daniel Soon - 2023-01-11

Very easy to find and great customer service

M B.h - 2021-09-16

RUBBISH SERVICE, COMPLETE AND TRUE BAND OF LIARS . Very unimpressed , best to go with LITERALLY ANY OTHER SERVICE

Daniel Bush - 2021-06-16

Easy to find, easy to send with an account.

Kit Donohue - 2023-03-16

It took a few days for the parcel to come to Australia from an international destination and then the parcel spent more time in the destination depot (more than a week)! Customer support kept informing us that the delivery would occur on a certain day, so we waited at home but it never arrived. Wasted 3 days waiting at home and nothing arrived.

Donna Poole - 2021-12-16

Super helpful and great service.

Blueyepaul - 2023-01-26

Quick easy pick up.

Beck Styles - 2021-08-24

my tracking number never worked so I have no idea where it is

Boris Magoo - 2021-12-03

A lovely lady helped me fill out the forms correctly as I had no idea!

Innovatec Living Pty Ltd - 2023-07-11

Invoiced us instead of a different company and they will not review and charge the correct customer. Their customer service is non existent!!

Teng-kit Foong - 2022-12-07

Dropped off a parcel. Friendly service

Russ “russ T” Smith - 2022-01-22

Very busy freight depot for TNT and FedEx servicing the south eastern suburbs and Mornington peninsula.

Debbie Palamara - 2021-03-17

Excellent service but need more parking as difficult to park to make delivery

Google User - 2023-03-12

Great courier very fast

Arun Kumar - 2021-11-27

Nice packaging with flexible charges

Steve Lamb - 2021-06-16

Got an SMS saying I tried to deliver it but I was sitting there in front of the window looking out I know they lied

Jamil Khan - 2021-03-22

Document shipping operation was easy.to follow with the help of the reception staff.

Jade R - 2021-12-27

an absolute joke! I would give zero stars if it was possible… can’t even describe in words how useless these people are!!!!

Thilina Chinthaka - 2023-02-06

I do not recommend for any one. I sent some argent document from Australia to Sri Lanka. I spent nearly $200 for that. But it was not delivered on date. It took nearly two weeks.

Nalin Talwar - 2023-02-01

Nice customer care. Pick up the parcel, if it's on your way....!!!! Take care of yourself, them & every1...

Peter Nic - 2023-01-10

The parcel should have been delivered to my home address, but was sent to a shop, If I had not checked the net I would never known the change of delivery address by them, Fedex are the worst please avoid them. if you love what your are getting,

Lisa Campbell - 2022-12-02

The absolute worst. I have had the misfortune of FedEx handling my deliveries from overseas in 3 different areas in Australia, and they were all bad. It seems to be a habit for them to decide that a business is closed when it isn't, causing us to not receive our Christmas stock a few years ago, and they're trying to pull the same stunt now, in a completely different state. My tracking details change from one day to another, between them claiming the address is incorrect (it isn't, and I have confirmed this with FedEx by phone) or claiming that the customer was unavailable - no, basically the driver rings the buzzer and drives away before you can even respond. Literally. I saw him drive away when I was at the intercom. Not only that, but because there were so many missed "attempts", I asked FedEx to please deliver to the local collection point, and I'd just pick it up, so today's "attempt" should not have even happened. The worst thing is that there is no accountability. You only get an overseas call centre's contact number, who are very nice and very helpful, but they literally can't do anything but pass on your message and hope the despatch centre does the right thing. They can't contact the driver to remind them to drop your package off at the collection point like they were supposed to, they can't ask the despatch centre what's going on, they do their job and I continue to not get my packages (going on 2 weeks now). So if you're lucky and the delivery goes smoothly, great, but if there's a problem, good luck, because you'll drive yourself insane talking to the same overseas call centre again and again while your delivery instructions continue to get ignored. And there's nothing you can do about it. I will be asking my suppliers to use someone else, this is just ridiculous.

Steve - 2021-10-31

Terrible service, wasted hours of my time on a package that wasn't even for me.

Majed Sd - 2022-07-20

I’d add pic and smiling face if I had of received my package. Absolutely disgusting service. Everything was great until FedEx got it. I was home, it got delivered to a totally different number, not even close to mine, no signature, no photo, ?safe place?, not my place. Retrieval was attempted but no success by the delivery driver who made the mistake. Then the blame game regarding refund for lost item started. Hey FedEx!! If your the ones who lost it, ITS YOUR FAULT! Don’t try to shift blame when a refund is required, you have admitted fault, you had it and lost it. You received money for a service you screw up, YOU, nobody else. Maybe you should concentrate on improving your service to at least pretending you care and taking full ownership of your mistakes by providing prompt refunds for items YOU lose. Note: FedEx = TNT = Big Post( NOT AUS.Post) Appalling service and customer care😡

Hakeem Wahab - 2022-11-04

Best workplace for logistics

Rajeev Viswesaran - 2023-01-17

Best Polite service

Saurab Subedi - 2022-08-29

easy and fast service

Chandana Basnayake - 2022-08-09

Not happy at all. Really unorganised company. Not recommended any one. Everyone dont use FEDEX OR TNT. Absolutely west of money and time

Lukey - 2023-01-23

Helped me return my order and fix up my AWB, and double check my paper work. Very helpful.

Ian Mcintosh - 2022-12-20

After investigations crate turned up and picked up ok fork driver was great and sydney guy sorted to its whereabouts which i appreciated.

Majad Majad (maungsoe) - 2022-07-20

I’d add pic and smiling face if I had of received my package. Absolutely disgusting service. Everything was great until FedEx got it. I was home, it got delivered to a totally different number, not even close to mine, no signature, no photo, ?safe place?, not my place. I have not received my package.😡

Matthew Cooke - 2022-09-05

This was the worst courier service I have ever experienced. I am a frequent user of courier services both personally and professionally and I will never use TNT again. Twice they told me they had attempted delivery and left a card and twice I know that not to be the case since I had stayed home the entire day for the purpose of collecting the delivery and there was no knock at the door nor a card left. In itself, this would be regrettable but TNT Express did not even bother to contact me and left the arrangement of redelivery entirely up to me. I have had to organise for TNT Express to return the item to South Australia and and having it delivered via an alternate courier who I know will at least attempt a delivery when they say they have and will not make intentionally untruthful statements

Saranya G - 2022-10-16

Smooth clearnce of shipment , fabulous customer service and easy transcation Received my parcel from India without any hassel and in 3 business days time

Jeremy Artis - 2021-10-07

The worst courier experience ever.

Kyoung Wan Woo - 2022-10-25

A guy at the reception was very friendly and kind and tried his best to help me out when my parcel was not there.

Dinesh Kitchen - 2021-09-18

Best Service Awesome

David Curie - 2022-12-03

Appalling - waited all day for a delivery that never came

Kenny Mac - 2023-03-27

Worst courier. Sending a parcel through this company paid the cost of delivery. Money was deducted on my account but they wouldn’t take the parcel as they can’t see the payment. Now they want me to do the whole refund process and sent me to other courier company. No more business for you guys!!!

Tony Jones - 2022-12-13

Shocking left on hold for 45 minutes .rang back used a few expletives about what happened and got strait through this time

Sam N - 2022-10-25

Do not engage. FedEx/TNT is a scam business. They never send any bills/invoices and then threaten to close your account because you haven't paid. They will get a class action against them due to their treatment and fraudulent activity. Stay well away.

Michael Roberts - 2021-09-17

worst process in the industry, I would hate to be a shareholder, such a waste of time and resources just to under-perform for customers

Kirsty Maree - 2021-08-03

Order delayed for no good reason

Nguyên Hồ - 2022-09-22

Left a note right on the door bell instructing to leave the package without requiring a signature. Then received a message saying that I have to collect the parcel because no one was home. Is this a joke? I mean can your drivers read?

Therese Katie - 2022-08-13

I am editing my review as I finally received my package after it was just chilling out at the depot for 11 days. :)

Bob Carter - 2022-06-09

Had a large parcel delivered from Sydney to Melbourne. I was horrified by some of the reviews from other couriers & settled on FedEx. The tracking stated 5 days for delivery which I was completely happy with. The parcel arrived the next day, the driver contacted me by phone & was extremely professional. Great job FedEx A+

Brett Wills - 2023-03-15

Terrible customer service. Very angry lady. Called to find out where my package was. They said I wasn't home when they tried to deliver. Even though I took the day off work and stayed home. The home security never seen a truck either. Full of it. Then get angry and blamed me for it. I then get told it's held up due to backlog. If that was the case. Why did you return to the depot with my parcel that you said you tried to deliver. Just to put it in the backlog. Make sense of that. Use DHL always