Australia Post, North Ward QLD

Col Hartshorn-smith - 2022-12-09

Went here yesterday morning to do our passports. They were short staffed but young Zack was amazing. I'm sure a stressful time for him. He remained cool, calm and collected. Processed our applications in a timely and professional manner. You have trained him well Veronica. Zack is a keeper. 😊

Tracy Tilley - 2022-09-20

The current staff are friendly and helpful. Great customer service and definitely one of the better post offices around.

Leisa Dawn - 2021-07-16

I love my local friendly poat office. Staff so helpful 🙏

John Philip Jenkins - 2022-07-22

Have my PO Box here. Consistently real customer service. Attention to detail with a smile. A national brand run as a "small" business. Now that's the way you do it!

Shantel Richards - 2022-10-31

Thank you to Veronica for tracking down my package! You saved the day 😊

Mandy Maybanks - 2022-05-20

Always receive brilliant service and a smile. I love all the additional nic nack items you can always purchase from this post office.

Angela Mccarthy - 2020-08-31

Nice range of options available in store for posting and packing needs. Great and friendly service. This is also one of the few places that have the extra large boxes available for rent. Service is very quick too, as there is minimal wait time and you are normally in and out within 5 minutes.

Vanessa Dunbar - 2021-10-07

Best postal service in Australia

Ricky Lee - 2022-09-05

Friendly service

Maryanne Peter - 2021-06-14

Massive thanks to Zack and staff. We had some identity documentation from our solicitor to be submitted. Zack and staff went above and beyond, reprinting the documents as apparently a scan code was missing. So thankful for the attention to detail and assistance in fixing. These guys are awesome.

Frank Burgess - 2021-06-14

We had an incredibly complicated property transfer issue to carry out which required identification confirmation and other matters to be done at an Australia Post facility. The Belgian Gardens LPO were absolutely fantastic and assisted us way beyond what could be normally expected as our solicitor had not provided the detail we needed or all of the forms in the correct format. Zack with the assistance of other staff members not only helped us through the difficult ptocess but went out of their way to help us overcome issues unrelated to their role in the process. A truly brilliant example of outstanding customer service which was greatly appreciated by us.

T 84 - 2020-02-08

I love this post office so much. Old fashioned service. Every single staff are extremely helpful and friendly. Didn’t think I would review a post office it’s just not something that commonly gets reviewed as a post office provides a generic service but there’s something about the homely vibe here

Diann Trikilis - 2020-04-07

Friendly & helpful staff. Attractive gift displays, a visit is a nice experience.

Nigel Gardner - 2019-10-31

Can we please get the name of this post office changed to reflect its actual location in North Ward!

Deni M - 2020-01-17

I love this post office - it is always a pleasure to visit. The store has a light airy fresh look and they stock nice interesting little gifts. But best of all, is that the owner & staff are always happy, friendly and very helpful!

Believe Win - 2017-12-02

Super friendly service. Nothing ever too much trouble for staff to assist. Extra hours at special times of year are much appreciated by customers & those who live out of town. We can always count on Belgian Gardens Post Office to be open when we really need them ! We're very grateful for staff dedicating this extra time, as they too must be away from family & friends. Thank you !

Chris Smith - 2021-04-28

I would have liked to have given a higher rating, as this is the closest post office to me. However, some staff appear to be confused with the Parcel Collect service. Each time I have been to collect a parcel it seems like a nuisance to the staff who have assisted. My partner went to collect the most recent parcel on my behalf. I followed the correct procedure for having somebody else collect a parcel. He presented the correct ID and AusPost authorisation directly from their website, however the staff member was unable to provide him with the parcel. She was unable to give a reason why. It was only after a kinder staff member overheard and corrected her, that my partner was able to get the parcel. Unfortunately, this was still met with fierce objection from the lady, she still believes that he should not be able to collect on my behalf. On a second occasion, I had a parcel redirected from my home address to 'collect at Post Office' (again following the correct AusPost procedure, and presenting the staff with a scan code to prove this). The staff were advising me that it is not possible to do such a thing, that I will need to purchase a PO Box.

Ryan Toohey - 2019-03-03

Veronica and the team here know customer service better than any other place around. They expertly helped me with my passport renewal and now I go here for all of our postage. :)

Karen Fordham - 2017-05-06

The ladies at Belgian Gardens post office always go above and beyond to help you! They are always friendly and happy to help with anything. Exceptional service is hard to find these days but that's exactly what you will receive at this Post Office.

Warren Hohn - 2019-08-16

Veronica and her team provide a super friendly service. Nothing is to much trouble and they are more then a Post Office. They have gifts and nic nacs that you need to see. Do yourself a favor and call in to the post office, to see why we keep going back to Veronica and her team. Customers like the extra opening hours at special times through out the year. We highly recommend this Belgian garden post office.

Andrew Stewart - 2017-08-06

Ronnie? Lady who runs the Post Office, and the girls here make it impossible to leave without a laugh and a smile on your face. Love It! 😂

Adrian Cahill - 2017-10-27

I'm a fan. They remember my name. Always treat well. Handle my mail and p.o.box well. Also used their Western Union. Highly recommended.

Kiss My Ass - 2016-09-16

Excellent service by the ladies that manage it on a daily basis, their kind and very helpful when it came to my parcel i was so worried about it so keep up the work girls.

Todd O'donnell - 2019-03-07

Always receive great customer service at this Post Office.

Jonathon Seiffert - 2016-01-09

Fast friendly service here. Convenient location.

Dave Dave - 2016-06-01

Pleasant, fast service with expanded opening hours during peak periods.

Andy Cunningham - 2018-11-15

Helpful and friendly Post office

Nathan Busby - 2019-12-08

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Dennis Houth - 2020-02-10

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E B - 2022-09-02

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