Australia Post, Melbourne VIC

Daryl Setiawan - 2022-12-21

extremely slow service. The post office held up my appointment. Queue was getting longer & longer. Staff took their time without a care in the world, having a conversation with each other and the customer before me. Another was having trouble with the receipt machine and was tinkering away for the longest time. Horrible customer service. Management should he ashamed.

Chelsea Von Stieglitz - 2022-10-07

Use this post office regularly to pick up and send off parcels, I've personally never had a bad experience. Although some of the ladies can be a little abrupt which can be perceived as rude, but they've always been happy to help.

Sana - 2022-08-30

Went in to get my passport picture taken, but wasn’t happy with the picture so asked the lady to retake it but she declined and insisted on using the ones she has already taken. I wanted 12 copies so paid $40. If you are taken digital pictures it doesn’t hurt to take them again. The standoffish behaviour is kind of insulting. The younger staff is much more polite.

Thomas Liontis - 2020-12-16

Can't do some services (like some written forms and applications) that the larger post offices can do, but they do everything else here pretty well. Staff are very friendly here and will help you with your enquiries.

Carlos Bravo - 2023-01-06

Literally sacked me out after getting my money without completing the service. If I get to their place before they close and they charge me for the service, why they don't complete it? Lack of professionalism.