Australia Post - Kilkenny Post Shop, Kilkenny SA

Ranjit Kaur - 2022-10-27

The Lady at counter need better training. We provide photo ID with home address but she need phone number that mentioned on parcel that doesn't make sense

Penny - 2022-07-25

Excellent post office and the best customer service. Not in my area but will return there. Very friendly and competent staff. Thank you :)

Scott Muller - 2021-10-09

Excellent staff, top notch post office😊

Bob Molloy - 2020-12-18

Staff were very helpful and friendly didn't have to wait got served straight away.

Ken Tran - 2022-04-26

I am very frustrated about the package being damaged/ tampered with, and how Australia Post Kilkenny handled the case. Upon receiving items at the Australia Post Mansfield Park, the package was damaged, and pictures were taken immediately A closer inspection reviewed the package had been tampered with (possible attempt to steal), the sticky tape on one end was punched through by a sharp object to see what was inside causing damage to all the connectors (of electronic parts). I brought it to Australia Post Kilkenny to claim that the package has been tampered with. A young Receptionist did not give me any form to fill in. She reported “item was not packaged sufficiently” despair I repeatedly claimed the package was tampered possible stealing attempts. She refused to report what I describe but filled the Claim the way as she see fit, very good way of passing the buck! Later on, I received an email from the inspection office which stated, “It is the seller's responsible”; we’re unable to cover it if the contents are damaged as a result. In my opinion, the whole process of claiming damaged items and (playing) the blame gam is a joke. The Receptionist reported on her computer in a certain way that the inspection office was able to point the finger at the seller, not by Post Office transportation. These methods are used to get away with damaged items caused by poor handling of the Australia Post Office. It is tricky and irresponsible.

Carolyne Nguyen - 2022-06-24

The staff here are just plain rude! All miserable when working hardly a friendly atmosphere

Schroedengers Cat - 2021-12-24

Too slow today!

Dijana Sladic - 2020-04-08

Brilliant service that I received yesterday, very helpful and so pleasant to deal with

Monica W - 2021-12-03

I visited today, paying for my rent rude lady and asked I would like to cash out $100 from my bank account m. She ignored. I hate her face.. why such a rude person being customer services..?

Jacob M - 2018-02-15

As good as a post office always is. You don't go here to have fun, you go to do things. Staff are helpful and location is convenient.

Simranpreet Singh - 2020-06-02

Staff very disappointed

Perry Malupa - 2019-09-02

Very friendly and excellent service.

Divyanshu Gogna - 2020-12-25

Place is very nice even at busy times, staff handles rush pretty well (better than other post offices I've been to). Im local to this one and i absolutely like this place the staff is always nice, and friendly. Unlike the Woodville Post Office which is always so dam conjusted and understaffed all the time. But i think this one can have a bit more staff on too, although its it generally managed good at times I've been there. Usually very busy around 3 30pm though.

Sails Not Anchors - 2018-06-06

Amazing service on both occasions I attended! Outstanding! Thank you :)

Mary Gazzola - 2017-12-27

Today, I ventured into the Post Office to obtain passport photos for Visas- easy enough? Well, my 11 year old boy was very quick to have his photo taken but my 14 year old daughter has severe Autism and cannot use the spoken word. We spent at least three days previously, to get a photo of her for her passport, not a fantastic one but at least it passed the test. The women at the Arndale Post Office were absolutely wonderful. After several goes, I really thought the we would have to give up as she could not focus on the camera and was moving her head quite rapidly. One shot was taken that was deemed okay but the two women were determined that I was going to be walking out with some good photos. YES! They did get a really great one and I am so grateful to them both. Thank you for your care and professional service. Regards Mary

Jo Bevan - 2018-10-16

Staff are always friendly and helpful. This office also offers photographing for drivers license and passports. Service is quick and efficient.

Ricci Vaselli - 2019-02-28

Friendly staff, professional, but painfully slow and long lines out the door. I’ve never seen such long lines or such slow service at any post office in Adelaide.

Dakoda Smith - 2019-03-06

Usually excellent service here but very annoyed how long the line was when staff members are standing at the counter not serving ! Extremely disappointing aus post. only one girl kept the line moving !

Doe Doe - 2021-01-22

In each and every one of my encounters with the old woman, she has been nothing but rude and malicious. She clearly doesn't care about the customer, because she'll always make her opinion known, whether it be through an under-the-breath insult or a facial expression. God forbid you make a mistake or get confused, because she'll happily scream it out for the whole room to hear. She must have previously worked as a jail warden or is a divorcee, because she seems to love to humiliate, look down upon, and berate any who dares to get one thing wrong, no matter how small or minor it is. She's simply and utterly incompetent to work in a job involving customer support and is better off working in the back or some other role that's not involved with communicating with customers. On the bright side, in the limited interaction I've had with the younger workers, it's immediately evident that they're much more respectful and friendly. However, the sheer rudeness and incompetency of the old woman is more than enough to leave a one star review. Godspeed to anyone who is unfortunate enough to have to go to her teller.

Deene Viscione - 2019-05-13

There is one white australian guy in his late 40s who stares people down instead on concentrating on doing his job and serving people too keep the 25 min waiting que moving he is constantly looking at the clock as if too say i hate my job and i hate people but i am too old and not intelligent enough too find another job where he will not deliberately hold up the waiting que speak too customers with a arrogant attitude keep and keep looking at the clock there is older guy at least close too 60 years old with a long beard white beard that is the polar opposite too the guy in his late fourties. He would know who he is. avoid this aust post like there is no tomorrow.

Matthew Croall - 2017-04-29

Takes a very long time to collect packages. Almost half an hour sometimes. Needs to prioritise parcel collection over passports and other services or hire more staff.

Minh Tran - 2018-02-24

Horrible services. Could be the worst. The old lady took about an hour to redirect mail service when I have ID and bank card. And I have to done it before and it took 5 minutes. Interestingly, she told me the ID card is not accepted

C Ves - 2018-06-14

The staff here is very rigid and good at passing the buck.

Mary Harrisons - 2017-11-13

Good morning

Brad Tucker - 2020-12-06

-

It’s The Pricey - 2022-02-18

-

Wayne Stuart - 2019-01-25

-

Salieu Jalloh - 2022-03-11

-

Deepika 0303 - 2016-10-19

-

Tenzin Dickey - 2020-08-21

-

Alan Burns - 2022-12-21

-

Jackson M - 2021-04-03

-

Happy Bhullar - 2022-10-27

-

Agnes1002tw - 2018-11-18

-

Adam Ali - 2020-01-11

-

Snooks La Vie - 2016-12-07

-

Kayi Liang - 2015-12-03

-