Australia Post - North Ryde LPO, North Ryde NSW

Kay T - 2021-11-19

Family owned PO always happy to help great service Thankyou

Milktea - 2022-08-10

The people are nice (though they may sound harsh). I really think they need an extra employee to help with the work.

Huan Wang (rebecca) - 2022-04-13

Bad experience, but not choice in this area

Joey243win - 2022-05-30

Make sure you allow extra time when going , nothing gets done with any sense of urgency. Owners are nice thou but maybe need an extra person so always 2 ppl on duty.

Paul Hutchings - 2021-05-18

Very friendly and helpful staff

Jenny Chang - 2021-11-08

Terrible customer service I dropped off a parcel that I wanted returned to a retailer. I wasn't offered an receipt - my bad, I should have asked for one - but thought I'd just wait for the email (with tracking number) confirming that the return had been lodged. Two days later, still no lodgement email so I went back to the post office, with a copy of the returns label, I asked TWICE if there was ANYTHING on the label that they could use to track my item. Was told nothing could be done - call the head office. After much googling, I found out that the tracking number can be found next to the barcode on the return slip - a copy of which I had taken to the post office to ask for help! Staff here have zero care factor when it comes to helping customer. Also lack of knowledge of their own processes (in this example, didnt even know the tracking number can be found on the return slip - idiots).

Rodrigo Abdalah Freitas - 2020-08-02

Helpful staff. They get the job done.

Rheicel Reobaldo - 2020-09-08

They are a great staff and very helpful.

Iris Li - 2021-08-06

Never get my parcel delivered from this AU post location. The Asian looking driver who wears a big silver ring always insist to meet me in person to collect the parcel even during lockdown. He refused to leave my parcel in the foyer when I authorised him to do so over the intercom(signature not required for my parcels) always force me to come down for him to ask for my name and punch in his machine. He was not wearing a mask properly, not covering his nose. Mask is suppose to cover your nose and mouth! Come on! We've been living with Covid for a year now, you still don't know how to wear a mask? I made several complaints about this urging them to educate their staff properly, the feedback I got was they were following the Covid safe guideline. Seriously? That's how Covid spread!!! Then I got a call from them today asking me if I'm interested in their parcel locker service because I never get my parcel delivered. Nice work! AU Post that's how you make money! Greedy

Arnawaz Merchant - 2020-03-30

The couple running this store are migrants. They speak English but they do not have the local idiom down pat. Therefore I can understand that they may SOUND brusque with their rapid delivery of the language. I taught English to migrants for years and know this problem well. Since they are extremely busy, they may answer queries very rapidly which may lead customers to think that the shop-owners do not want to deal with them. But they are not rude, nor do they intend to be rude. Speak slowly and this will make them slow down in their answers to you too. Try it next time. Thanks. Arnawaz

Jay S - 2019-12-25

Helpful and friendly staff. Brisk with their work.

Bernadett Csaszar (virtualstudio) - 2018-05-11

Lovely husband & wife team run this store. They are friendly and efficient. The only downside is that it’s very small and get quite busy.

Tara Gharavi - 2020-04-10

Very poor customer service. Not recommended at all.

John Grey - 2017-01-20

Small but ok. Staff husband and wife team are really nice and the line moves pretty quick. The only downside is when they go on leave and replacements do the service and the queues go out the door and is very slow. Apart from that, all good.

Peri Studd - 2018-04-11

Extremely rude and unhelpful staff. The woman on Monday between 9 and 10am was the rudest person I've ever dealt with in a customer service position. Not only was she very rude but she also gave me FALSE information! I know this because after visiting North Ryde Australia Post I called the Auspost customer service number, spoke with Patrick, he was very helpful and polite, AND actually gave me the correct information! Thank you Patrick, no thank you North Ryde Australia Post.

Steph Chapple - 2018-02-03

The staff were incredibly rude, the man who received my package for me never once made eye contact or even spoke to me. He just shoved it towards me with the device to sign. Probably shouldn’t be working with the public when you have no personal skills.

Antorin Loh - 2021-06-02

In general, australia post don’t always deliver and i always have to collect it myself. I was home all day and the intercom did not ring and have no records. It sucks but have no choice when we order things online (registered or not). [ I don’t enjoy giving bad reviews, it is just so bad.. ]

David Garlick - 2018-02-05

Do not get passport photos done here - they were rejected. I was worried when I saw them printed, there was a shadow on my face and it was blurry. As the old man taking the photo didnt use a tripod and the area was very badly lit. Had to do them again, what a waste of money.

Sheena O. - 2020-12-09

Had some parcels delivered to them for a quite a bit now. But what I don’t understand is that I already authorised someone to collect it for me and had the QR code sent to the person with ID as proof of his identity but they still don’t bother to acknowledge it. That’s why there is an “I authorised..” thing by Aupost if you can’t get your parcel yourself.

Joel Harris - 2019-01-24

Older store, but in and out super quick for a passport renewal.

Rhiannon Wilson - 2019-12-21

No help whats so ever with an urgent matter and the man there was very rude

Rodrigo Bart Romano - 2019-12-08

Rude staff...

Vivian C - 2018-09-12

I will never go to this shop again, the man charged me extra money, and he didn't give me everything, if I didn't check on the Australia post, I will not realize, this people can not be trusted.

Jeffrey Tonazzi - 2018-07-23

Great support for our local business

Oscar - 2020-05-08

The old woman with terrible service 👎👎👎

Rb - 2019-10-02

Always very helpful with parcels

Jacqui Turner - 2019-09-12

Only 1 person serving

Elaine Graham - 2016-09-05

Really nice couple running post office. Busy, friendly, local post office.

Babyhunts - 2016-11-25

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Angie Cheung - 2018-05-11

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Alisa Cheng - 2019-07-27

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Hitomi-886 - 2018-01-05

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