Australia Post

Australia Post - Ocean Grove Post Shop, Ocean Grove VIC

😁Could not speak more highly of the wonderful staff here who go above and beyond to give the best cus...
😡Rude and give you the run around. like we inconvenience them by daring to enter their store. Give yo...

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Australia Post - Ocean Grove Post Shop, Ocean Grove VIC
Type Shop & Service Point
Address The Terrace, Ocean Grove VIC, Australia
Open Hour
Cut-off
Telephone +61 137678
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Direction -> Australia Post - Ocean Grove Post Shop, Ocean Grove VIC

Reviews

Kylie Fitz - 2022-07-29

Rude and give you the run around. like we inconvenience them by daring to enter their store. Give you false information , even though I knew I was correct as I went on the government website beforehand but I was told I couldn't sign in behalf of someone so I rang up the actual sector and of course I can sign. I will go to another post office and let you knowhow it goes but they have been like that as long as I remember so glad we have the collendina /Woolworths post office now but unfortunately I can't do that there only selected post offices

Tegan Williams - 2022-09-13

Used to love all the staff at the OG post office, but have yet to have a friendly or nice experience with the new staff, even when my parcel has been lost I was being treated as an inconvenience & as if I was to blame

Diana Brinkley - 2022-07-26

Could not speak more highly of the wonderful staff here who go above and beyond to give the best customer service. I wouldn’t go anywhere else - thanks Ladies

Robyn Grima - 2021-03-10

How are you able to collect a parcel if you work Monday - Friday 9 - 5 when they are closed on a Saturday morning?

Lynn Williams - 2020-11-12

The staff have been so helpful each time I have arrived with a number of parcels to post - patient and looking always to assist in making my experience a good one - thank you

Ellen Dusek - 2019-10-19

Wonderful staff and excellent service! They are all so helpful and nice thank you for your excellent customer service

Paul Johnson - 2020-08-12

Worst service ever. Never answer their phone.

Marcus Viney - 2020-01-20

fast and friendly service.

Francis - 2020-12-29

Very bad attitude staff... everything is too much for them... they are rude and think that everyone walking in are time waster , despite that I was giving them business( I was giving them high margin business transactions). The service manner was not even in par with a normal friendly decent person to person interaction, let alone as a business to serve.. MANAGEMENT ISSUE....the fish stinks from the head. Sack the manager! .AVOID.. drive further to other post office.

David Hills - 2018-12-28

Always very friendly and helpful staff. Nothing is too much trouble for them. Well done, ladies!

Jarrod B - 2018-08-30

Best postie ever. Thanks Peter, always goes the extra mile to deliver parcels. Great staff at post office, I find them very helpful.

Claire Atkinson - 2016-03-31

I can't even give this Post Office one star. In 3 weeks we have lost 2 parcels to a very simply listed address. With the number on our street. Right in your face. Yet delivery man can't figure this one out.

Bayley Mchugh - 2019-12-31

Some re-training is required for the know-it-all staff who can not follow basic instructions set out by Australia Post. If Australia Post and the sender allow collection by an agent and the agent presents all necessary documentation it is not your job to reject the collection. Perhaps you are in the wrong line of work. Something along the lines of being GOD might be better suited to your personality, Jo.

My Google - 2019-01-31

Nice staff ... no deliveries to Wallington and no phone number listed

Alex Harper - 2016-04-17

I got home one morning, to find the slip saying that the post man missed me. 5 minutes later, theres a knock at the door. Turns out the postie noticed my car now in the driveway and came back to deliver the paxkage. Best postie ever!

Richard Pearson - 2019-10-23

Rushed to get an urgent parcel from the post office at 4:25pm on a Wednesday and you are closed? Isn't ment to be 5pm?? Heaps of people walking up to the door to find that you've closed early.

Adam - 2017-11-21

Told them many times to leave my parsel at my house and they still give me slips I'm sure it's not that hard to leave something at the door steep

Heidi Bennett - 2020-05-15

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Tony Foss - 2022-05-06

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Janne Czerny - 2020-10-23

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Peregrin Costa - 2017-01-01

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