Australia Post - Katoomba Post Shop, Katoomba NSW

Lauren Hill - 2023-01-13

If you can get there during weekday business hours, the service is ok. Unfortunately they close on Saturdays which makes it impossible for those of us who work weekdays.

火麒麟 - 2022-08-29

The worst service, they charged wrong price, the manager is fraudster!!

Dave Dave - 2022-01-07

Closed on weekends, not even a Saturday morning open.

Ailie Banks - 2022-02-03

Just had the loveliest interaction with Varouk at Katoomba PO. I'm a small business owner so post quite frequently, I walked into the store this morning to an older man being irate and venting his frustrations to Varouk escalating to threats of violence against his delivery driver (I'm sure this is a regular occurrence). Varouk handled it so calmly and professionally, when I was next I would not of expected a chirpy demeanour, but Varouk was so lovely and noticed my packaging and asked if I owned a business. When I confirmed he let me know about business discounts and then helped me set up an account so I get discounts on my business packages moving forward. This was just a small gesture, but I've worked in customer service for many years and know how the general public can treat you. Give the man a raise!

Obscuredbyclouds - 2021-10-16

Really disappointed that Katoomba P/O is now closed on Saturdays. It's already challenging living in the Blue Mountains, with limited post offices and opening hours as it is. I don't understand - isn't the population growth and business increasing here, isn't there a need for longer opening hours? I understand covid may be a factor but it just seems impractical. Many of us can't access the post office during full time working hours through the week, and as for someone who sells products online and needs to send them off within a relative time frame - it's really difficult! Please reopen on a Saturday Katoomba P/O - even if it's a for a shorter time period, surely? From a sad Blue Mountains customer.

Coral C - 2021-08-05

Honestly I hope Katoomba Post Office staff or management will read this. Quit if you hate your job and customer so much, there are other people will be happily take over your job. You are working there to served customer, so take your long face and unfriendly attitude home where you don't have to serve the public.

Karolina Musolino - 2020-08-19

The lady I spoke to was knowledgeable, extremely helpful and kind. Considered I had so many questions I felt very welcome!

A Lock - 2019-08-10

Katoomba Post Office: Website said Saturday 9.30 - 1pm, I was there at 11.55am THEY WERE CLOSED!

Thomas Lahl - 2019-06-22

Katoomba Post Office is a genuine good place clean and with a good atmosphere. You can count on the lovely staff always giving excellent service and there are lots of good car parking options near by. 5 Stars.

Matthew Heath - 2018-05-18

Great old fashioned service with a smile. Helped me post things internationally, going above and beyond. Would definitely come here if I could more often

Sun And Moon Organics - 2016-11-05

The staff there are amazing and the most friendly I have come across in any of the Australia Posts of all of Australia. Explain things thoroughly and without any rush. Thank you for your exceptional smiles also :)

Kay Self - 2017-08-06

Always friendly and helpful in what I've needed. An excellent local Post Office! Thanks to all of you for 30 years of satisfaction :)

David Bustamove - 2019-02-15

Ive been coming here for years and its always pleasant and professional, the staff are always friendly and helpful.

Roger Sargison - 2018-11-26

Very rude and abrupt male staff member. On both occasions dealing with him he makes you feel as you are an interruption to his day. I will take my business to Leura.

Chabela Sendic - 2018-04-25

Fast and friendly staff in the shop. Not the delivery people who leave cards without knocking the door.

Dean Holt - 2016-04-08

Happy with the level of service they provide. Always busy and never waiting long. Dealing with them is a breeze.

Arlena Barrett - 2016-08-10

the ladies are always pleasant, efficient and helpful when I go in. The last Month I had been organising an urgent passport and a staff member in particular did everything she could to help me with the paperwork and give me proper direction. I cant thankyou enough for your exceptional customer service

다은 - 2019-03-29

I want to write a letter in this town.

Jessica Jayne Girard - 2017-12-02

Worst post office in the blue mountains. Staff are not helpful and some rude and unprofessional. I went there to get a Passport photo later came back to process my passport application and was served with rude service. I then took my business elsewhere and was told told the photo taken for my passport( at katoomba post office ) dose not apply with the regulations. I am now willing to travel elsewhere and further distance to get better customer service - thankyou winmalee post office for you amazing help and being remorseful and understanding and going out of your way Katoomba post office I’m very disappointed you have caused great stress for simply going on holiday

Liz Richter - 2018-03-29

Overall pretty good service

Ethan Hebden-sharp - 2017-09-25

They're alright at posting stuff.

Riotgrrl1985 - 2018-10-10

Rude staff

Aaron Fernandez - 2019-11-15

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Jasmine Reid - 2016-09-07

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Michael Evtushenko - 2019-09-28

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Ashleigh Birkett - 2018-07-06

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Daniel - 2016-11-14

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Morgan Kuo - 2018-12-15

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