Becky Stanley - 2022-12-08
Since there has been new management, things are so much better. Extremely helpful. Still busy late in the afternoon but thatās expected.
šSince there has been new management, things are so much better. Extremely helpful. Still busy late i...
š”DO NOT recommend it!!! Worst customer service ever!!!
The delivery company that can not complete one...
Australia Post - Bondi LPO, Bondi NSW | |
Type | Shop & Service Point |
---|---|
Address | Bondi Road, Bondi NSW, Australia |
Open Hour | |
Cut-off | |
Telephone | +61 137678 |
Map | Map View Direction Street View |
Services |
Reviews
Becky Stanley - 2022-12-08
Since there has been new management, things are so much better. Extremely helpful. Still busy late in the afternoon but thatās expected.
Jamen Wills - 2022-09-17
The manager(?) was amazing today. Above and beyond service. We asked nicely and boy did he deliver. Thanks again mate!
Aaron Gargan - 2022-09-01
Staff very helpful and supportive made my experience very easy with there guidance.
Tatiana Zhevak - 2022-08-11
Thank you Parveen Sharma for really good service and being super friendly
Jenna Acharya - 2022-09-01
The new management at this post office is amazing! i absolutely love the team. They are so personable, friendly and always happy to help. Recommend this post office :)
Aimee Claire Nicholls - 2022-08-20
The guy at the post office is super helpful and heās nearly always alone!! Thereās always SO many people in there when I go in and he always seems to get winging impatient customers I feel heās doing such an amazing job! The girl is amazing too! 5 stars. Must be a hard job when people are always in a hurry!
Allegra Marshall - 2022-12-31
New management are friendly, fast and efficient (when you actually get to the counter). I organised to renew my passport and had it less than a week later.
Up South Bondi Admin - 2022-05-09
Friendly new owners! Keep it up legends! 10/10 efficiency
Matheus Fretes Fava - 2022-10-12
DO NOT recommend it!!! Worst customer service ever!!! The delivery company that can not complete one delivery... The guy that works delivering around Bondi must be the worst staff ever, every time that I have something being delivered to my house I have to do the pick up at the post office because the driver is not able to find my HOUSE!!! How someone can not find a house?!?! I am not sure if someone in the whole country gets their stuff delivered to their place or if all of us have to go there to do the pickup.
Tyler-john Constable - 2022-06-20
New management is great!! I needed to get identification sent for a bank card and they were so helpful in getting it filled out and sent, went beyond what they needed to. They've also been great with pick-ups on parcels the few times I've had to pick things up.
Tina Tran - 2022-12-07
New management is great. Friendly staff and they remember their regulars.
Margaret Cody - 2021-10-27
Disgraceful service. Aus Post need to be held accountable.
Emma Pask - 2022-06-14
Under new management now, and things are looking up! The new management are really helpful and the service is good.
Shabi Shabtai - 2021-12-09
Very friendly owners and great customer service. Thank you for your help!
Courtney Williams - 2022-06-04
New owners are so nice and efficient! The experience is night and day compared to the old owner.
Purely Oz - 2022-10-01
Small, compact. Fast service. Not many people.
Felix T - 2022-10-01
Really helpful staff and good service
Srinivas Kotagiri - 2021-12-03
Good service and very helpful.
Emma Norris - 2021-06-18
Zero customer service, zero help, zero transparency on pricing, zero desire to assist. This guy should just retire.
Craig Don - 2021-12-03
Very good service š.
Anna Heponiemi - 2022-05-17
The new owners are so kind and amazing!! They went above their way to help me get my order and made me feel happy about their service. Grateful:)
Alexandra Huth - 2022-02-24
Excellent customer service. The guys called me several times about a package that I forgot about and thankfully has been kept save with constant reminders. Thanks guys
Sahn Zanotti - 2022-06-20
Awesome šš¼ service. Even texted me to remind me a parcel had been sitting there for two weeks. Kept it until I could get it the following week. Legends!
Piska Contardo - 2021-07-20
Sad that they ask id for some people onlyā¦ bad service
Madie Brunt - 2021-12-14
The new management are amazing. I was trying to track down a birthday present from home that had gone missing (not due to this store) and the guy I dealt with was amazing. Really helpful and understanding and went above and beyond to reunite me with my parcel. Itās been a long time since I had such a good service from a post office. Even stayed back after hours to let me come and pick it up. Thanks again!
John Greenwood - 2022-06-04
hopeless service .. can't go less than one star . not even deserve one star!
Sophie Kirk - 2022-03-18
Arrived at 10am, minimal line, great staff who were extremely helpful and polite.
Private User - 2022-06-23
Always a line and a bit hit and miss at times on service but the new team are usually friendly and itās better to use this location than the Post Office on Hall St as there is a thief working in the Hall St Post Office who stole a high value item I was sending for repair. Be patient and wait in the queue here rather than going to Hall St and having your stuff stolen and the thief protected by AusPost.
C - 2022-03-18
New management here is awesome - so friendly and super efficient!
Olivier Masson - 2022-01-18
Wow, the new management is absolutely brilliant. They are extremely helpful and patient!
David Cornelius - 2022-10-07
Closed for lunch at 3pm on Friday, very frustrating.. and a bit of a stretch.
Christina Peterson - 2022-03-18
They were so lovely and help my package for ages because I was struggling to find a time to come get it. Great service!
Jarrod Hollis - 2022-02-26
New Management is amazing! they go above and beyond to help their customers and deliver on time.
Advait Arora - 2021-12-25
Was there last week and I must say I was really impressed with some top class customer service. The best part is that not only they are polite and courteous, but are equally quick in their work. I had multiple things to do (sending a parcel, buying stationery, pay a bill , buy stamps & e-gift card) and it was all done in under 2 minutes which was commendable. I firmly believe the owners are surely building some great customer loyalty with their excellent work. I understand this is a new management as they are miles ahead in their services as compared to the previous one.
Charline Marin - 2022-10-18
They lost my parcel , worst customer service.
Sheree Winther - 2022-06-16
So helpfulā¦ just did 3 passports. No appointment needed. This will now be my āgo toā post office..
Yocheved Rabi - 2022-06-28
I came here for passport photos for my baby and they were extremely patient as it was difficult to get a photo that would work. Great service thank you!
Alex Nieuwenhuys - 2022-04-01
New management Sharma & Vinnie are fantastic! I run a small business and visit Bondi LPO on a daily basis. Always friendly, helpful and patient with the customers. Well done!
Tariq Ladhani - 2022-06-28
Worst post office ever, I said I had 2 packages there I told them to check they never did and said thereās only 1, when I have confirmation there is 2. Worst service. Itās not the first time the service has been this bad
Sophie Gee - 2021-12-17
Very lovely gentleman at the service desk. Smiles and warm, fast service. He Helped me arrange cost effective postage as I was posting many boxes. The post office stayed open longer so we could all post our last minute Christmas packages. I Highly recommend this post office
M - 2022-05-26
Excellent post office, my go to! They don't make you wait in line for prepaid packages which is great.
Heidi M - 2022-01-31
The new management at bondi road post office are amazing. Vinny and Parveen are friendly, helpful and very efficient. I appreciate all their efforts and hard work.
Misti Wendtland - 2022-01-29
Gave me a courtesy call after I hadnāt received notification that my package had been delivered. Hoping this management is also better than the previous managements service
Ilona Fabritskaya - 2021-11-22
Helped me find the lost parcel. Awesome customer service, much better than it was before - I believe itās under the new management now. Thank you so much!
Patrick Diloreto - 2022-01-22
I showed up after they closed and they got me my parcel! So helpful!!
Lisa Nguyen - 2022-02-03
Since the change in management, the new team have been so great! Parveen and Vinny have been absolutely amazing, theyāre always super friendly and happy to help! Iām here on a weekly basis to pick up and return packages, and theyāre are always really fast and efficient!
Vishweshwar Guli - 2021-12-20
Australia Post Bondi staff are very helpful, friendly and well mannered, as I experienced.
Daniel Dall'acqua - 2021-04-13
The guy working there shouldnāt work with people.
Margaret Liu - 2022-02-16
The guys here have been amazing. One of my parcels were lost and they went out of their way to find it and kept me updated the whole time. Super stars !
Kalvin Smith - 2020-11-23
Friendly and supportive staff, always happy to be of assistance.