Australia Post

Australia Post - Botany Post Shop, Botany NSW

😁Quick and efficient service and knowledgeable staff. All sorts of packaging options for domestic and...
😡If I could leave less i would. Yhere is an older man there who is great. The woman who I assyme is t...

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Australia Post - Botany Post Shop, Botany NSW
Type Shop & Service Point
Address Banksia Street, Botany NSW, Australia
Open Hour
Cut-off
Telephone +61 137678
Map Map View Direction Street View
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Reviews

Nikki Vasiliadis - 2022-08-07

Quick and efficient service and knowledgeable staff. All sorts of packaging options for domestic and international post and parcels. Assorted items for sale typical of a post office including stationary, store gift cards, greeting cards and wrapping paper as well as travel items. 15min parking available on the street and the Post Office as three customer parking spots as well that move through pretty quick

Suzie Ferreira - 2022-10-10

My experiences here have been positive and the staff here and always nice and pleasant to deal with here. Seems like those who are pressed for time try to cut in line or get upset about it when told to go to queue, which is ridiculous. I’m glad there’s a PO close to me and I’m grateful for their staff & services.

Alexander Stollznow - 2022-05-26

AP shops are always well run and this one is no different. The shop manager knows my name and gets my articles without me even saying, I don't even really go there that often so I presume he and other staff remember the names and addresses of many locals who come there from time to time. That is impressive

Mark Bull - 2022-08-16

If I could leave less i would. Yhere is an older man there who is great. The woman who I assyme is the manager based on the arrogance she presents is unpleasant, unhelpful and overall I could only assume hates her job based o the level of venom you get for being a customer needing to pick up a package. Add onto that the usually unhelpful hours of operation and I am so thankful to be moving out of the area

Alex - 2022-10-19

So rude. No customer service whatsoever.

J K - 2022-02-25

Can’t understand why this post office isn’t open on a Saturday? Even for a few hours. Super inconvenient for full time workers.

Sergei Kozak - 2022-08-15

All visits to this branch have been very negative in my experience.

Annette Pratt - 2021-08-17

Absolutely useless. Doesn't deliver to physical addresses and doesn't notify when a parcel is there for pick up even when it is a business. Aus Post we deliver - apparently not. Satisfaction zero - pity there is no negative rating.

Rose Goodrick - 2021-08-19

Still waiting for a parcel booked on Sunday, today is Friday and there is nothing to be found, not an even please pick up from botany card in my letter box ! Disgusting for an old woman like me , who can’t leave her home. , due to disability!?

Stean Kelly - 2020-12-05

The staff are always so friendly and always helpful here.

Da Animation Memes - 2022-01-11

Very rude counter staff, she’s old lady with short hair Filipino.

Edd Australia - 2021-06-30

If I could give a negative 10 I would. They never attempt to deliver to our residential premises Come on guys do your job!!!

Jan Patterson - 2021-03-30

Excellent and very helpful

Fanny Limanto - 2020-12-18

Service was to slow, and the lady manager is rude and ignorant. They really don't care whether there is a long line or not, not trying their best to make the service even quicker and efficient. They just moving so slowly, like intentionally doing it so customers would go away by themselves, because people have to wait 30 mins or even more just to drop a parcel. Horrible

Tj Tabs - 2020-08-03

Feel very sorry for the lovely Indian man at the counter. He is always polite and helpful and always seems to be alone working. Since the new manageress started this post office has become a nightmare. You wait for at least 3/4 - 1 hour. Need to take a packed lunch with you!

Stefan A - 2018-09-20

Good post office but the new staff arent too great. The ones that have been there for the majority of the time are the nicest and friendliest people, whereas the newer staff members are too strict and quick to get things done as if they had only 20 seconds to answer each customer. Nonetheless its exceptional most of the time because the good staff are usually working.

Nikki A - 2019-03-17

The staff here are really friendly, professional and efficient. This is not my local post office but I will drive here simply because it is a far more pleasant experience than going to my local one (e.g., for passport applications, posting parcels).

Sam Soutar - 2020-01-27

Lovely male staff member who assisted me with renewing my passport. Polite, helpful and fast service Would recommend :)

Jack Cox - 2014-03-25

this is my local PO and I very thankful that it is. The staff are always helpful, the queues are short and the service is of a high quality.

Toby S - 2019-07-06

Shamefully understaffed on Saturday’s so wait is ridiculous. I would not recommend doing any PO business other than a weekday.

Katalin BĂ©lley - 2018-01-01

Nice staff, cute little post office!

Andi Song - 2019-03-28

I was being served by Stella, who is the branch manager. She was rude, aggressive and hopeless and at the end, dropped my parcel on the floor, I wish zero star was an option but unfortunately is not. Not really sure why such people can get a job dealing with customers, and climb he ladder up to become a manager.....

Fitty K - 2021-09-16

Just about every time I come in here (often) it seems the staff are on slow time. I know there’s staff-to-customer rapport, but when the queue is to the door, the conversations need to be kept brief. I don’t know why Aus Post frequently sends me notifications to pick up my parcels from here, when I address them to my parcel locker. Update: It hasn’t changed, yes we all know the impacts of covid etc, but this place just doesn’t adapt. Queues out the door and up the road, then once you’ve waited 40 mins to actually get inside to wait another 30 mins, you find out why. 3 Counters,only one employee serving, And one other employee just standing there doing nothing. I hate it when Aus post redirects my parcels here when i have a parcel locker. Ohhh awesome and now just finding out that their “system” is down. trying to find parking around here is a nightmare, super slow service and employees talk too much to the locals.

Damn Bash - 2018-01-19

As uasual, these staff are extremely slow, barely speak English and just make going to the post office dreadful

Ankur Singh - 2016-01-09

Good service convenient location

Robert Cooper - 2015-08-07

Great service always

Wayne Simmonds - 2017-04-15

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S T - 2021-01-10

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Jez Jonson - 2017-01-06

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David Biutitamana - 2022-01-21

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Mike Gerasimov - 2021-11-10

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Pankaj Sharma - 2022-11-21

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Damien Dumazet - 2014-07-30

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Ernie Zibert - 2012-09-20

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