Emilee - 2024-02-27
My parcel has been âwaiting for collectionâ at this post office since the 9th of January. Iâve lodged a customer enquiry with no luck. Iâve been up there 5/6 times looking for it with no luck, Iâve checked my po. Box countless times as well. These things happen and so I wasnât that bothered until my mother went in today and got a mouthful about the parcel being in the parcel locker for to long. First of all we went and checked the locker, itâs not in there. Secondly the way these ladies were speaking to my mother was absolutely atrocious. They are severely lacking in customer service skills. Blaming us for there mistakes is quite frankly just embarrassing.