Australia Post

Australia Post - West Perth Post Shop, West Perth WA

😁For such a busy post office, they’re pretty efficient and friendly. For the years I lived across the...
😡Bad customer service, tried to make a joke that’s not even fun. Useless service, never actually help...

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Australia Post - West Perth Post Shop, West Perth WA
Type Shop & Service Point
Address Hay Street, West Perth WA, Australia
Open Hour
Cut-off
Telephone +61 137678
Map Map View Direction Street View
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Reviews

Thadeus Zeitlin - 2022-10-18

For such a busy post office, they’re pretty efficient and friendly. For the years I lived across the road, the staff were always helpful and without any fuss.

Catalina Johnson - 2022-01-06

This is my local post office and the team at this store have always been lovely and helpful. I wouldn't change a thing about this store. It is large, clean and has really cool gifts too.

Connal Hinson - 2022-05-11

Was overwhelmed at the logistics of sending a package to the UK but the women working were incredibly kind and helpful :)

Liam Pittman - 2020-05-15

Helpful and friendly staff. Easy parking outside and never usually too much of a queue as lots of staff behind the counter. Good gift selection as well. FIVE STARS

Shen Phan - 2021-03-30

Bad customer service, tried to make a joke that’s not even fun. Useless service, never actually helpful, spent $200 to send something only to receive it back with no reason. Don’t use them, better use other logistics services.

Peter Szepanski - 2019-02-27

Great staff. Were really patient to take photos of our newborn. It took maybe an hour and they were friendly all along. Thanks so much to the nice blond lady with the glasses!

Michał Mateusz Lipnicki - 2020-10-11

Poor service my parcels are left all the time beside the door in bussy area they been stolen few times! Post box is just 2 meters away but postman its to lazy to fill pick up slip or even call to the door not even thinking to call my phone number witch is on each parcel!! Do your job properly guys or don't do it at all!!

Sunwoo Kim - 2022-02-22

Local post office in West Perth. Friendly staff but waiting time is super long as with other post offices in perth..

Nagi Altanjav - 2019-07-02

Always great service by professional staff members

Keith Stephenson - 2019-01-19

The po box that I have leased keeps getting mail for prior leases. Beaks the lease with me. And breaks the law of giving me someone elses mail with out their concent. Yeah !!. Told them often. Hope they listened. Sick of going to city to pick up mail not for me.

A H's - 2017-05-28

I had excellent customer service at this Australia Post. I wanted to send a few postcards using pretty stamps for friends around the world who collect stamps and the fellow behind the counter went out of his way to find the best stamps for me. I notice that the workers at this Australia Post open additional counters when it gets busy, too. Thank you!

Vlad Durdevic - 2016-11-01

Terrible experience. Had to go there five times to pick up my parcel. Every time l went there they were asking for another document to proof my identity. Unprofessional staff and very unhelpful. Took me five visits and two days to finally collect it. Generous one star for the worst post office I have ever been to.

Thomas Haines - 2018-01-11

There waa a delivery issue and they handled it superbly.

Myra C - 2018-12-14

Unreliable and Incompetent. They can't even send you a copy of your photo by email. Their customer service via Facebook seems pretending to try,and of course they'll make you feel like you don't know how to check your email, or understand what do they mean when they said they are busy. I clearly said, the person who attended me can't be so busy to hit ''Send'' button. Yet, they'll make you think you don't know what Is Junk mail, lol. And yes, there's nothing In there too. With the super low quality of the photo, I think It's a waste on my 18$ . Shame on this Hay Street post staff.

Karosel Equestrian - 2016-11-21

Always fast, has a great parcel drop facility so there's no need to queue up

Paul King - 2017-02-22

Same problem as others, have to jump through ID hoops to pick up a parcel. Inconsistent ID requirements completely waste my time every time. If they were a legitimate business they wouldn't survive.

Sal Vador - 2017-02-01

Not crowded and very good service. They also do DMV services too.

Bob Tarr - 2016-06-02

Needed to get a passport and WWC check processed here. Given incorrect or incomplete advice on multiple occasions about what documents I needed. Generally a hopeless post office, best to avoid.

Gemma Graham - 2017-03-31

Get an urgent reminder to pick up a parcel without having them leave a first slip. Now for the first time they have even sent a parcel back when posting an urgent reminder on the 28th and the parcel being posted back to the UK on the 29th. They have the nerve to tell me it doesn't happen but it's happened at least 5 times to just me.

Mathew Maxwell - 2016-11-05

Fast friendly and has tv shopping items in stock

Leo Seungwon Baek - 2016-10-12

Very Kind employees and various materials. However, the amount of the materials is not that many.

Joana Jacobs - 2016-05-09

Hate this post shop !!! always have trouble with them never able to collect my post even if i have copies of my ID with me and i always receive a collection note even if they could have delivert it to me while i was there

Martha Srisangfa - 2015-02-04

Great app

Md - 2017-08-17

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Joo Han Kim - 2019-06-20

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Katrina King - 2019-09-27

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