Australia Post - Palmerston Post Shop, Palmerston City NT

Srijana Lohani - 2022-12-12

If possible i wouldn't have given even a single star rating for this worst customer service in this post, rude staff with no manners. Someone needs to teach her well about how to speak to the customer when they are coming and asking for help when they were the one who missed the parcel for 6 months and got back to me instead of reaching to the destination that i sent it.

Thomas Vincent - 2023-01-05

Got so much help here when posting a large item. Thanks guys!

Thomas Dayman - 2022-12-26

No problems whatsoever, no clue what 1 star reviewers are saying

Katy Pritchard - 2023-01-06

Very unhelpful & entitled staff. You‘d think ladies of a certain age, would be nicer

Simon Connelly - 2022-10-17

Very unhelpful and rude to be honest, what has happened to customer service??? seriously! the service here is appalling. We were made to come and go 4 times to process a passport application from their lack of organisation, mistakes and/or knowledge of what is required. Some staff training on processing passport applications and customers service is certainly essential at this post office.

Gay Ofpeace (teaching Customer Service) - 2021-04-22

Ladies over the counter wearing uniforms need to be TRAINED IN CUSTOMER SERVICE. I suppose it is because they are wearing uniforms means THEY ARE BETTER THAN THE PEOPLE THEY ARE SERVING. Pls, know the PEOPLE -US who take the queue PAY FOR YOUR SALARY AND MAKE THE BUSINESS GOING. Have a heart to at least serve us with a SMILE and LISTEN TO WHAT WE WANT rather than DISMISS US REGARDLESS OF COLOR OF SKIN, it is because ANY OF YOU DO NOT OWN THE POST OFFICE. It is YOUR CUSTOMERS that make the business going.

Will Vath - 2021-10-28

The fact that there is such bad reviews on here dating back years regarding the staff just goes to show its a problem from the Top that sticks right down to the tooter! any good management with common sense would have addresssed this with their staff asap. every time I've gone in here I keep getting the same person even though I try to fall back in the line so I am able to see someone else instead. the asian lady in the far right counter closest to the mailing forms is so rude. she always seems to be annoyed that you're there and asking her questions and does everything she can to move you along “not my problem” issue. not to mention how condescending she was. don't work in a customer facing role if you hate your customer and don't work in a service role if you can't serve people with a good attitude. I will never be coming here again. today was the straw that broke the camels back.

Jacquie Corrick - 2020-12-13

This place doesn't open until 9am. Change your business hours, so annoying

John Heslop - 2021-09-20

A new low reached today! My daughter was refused her birthday money sent from overseas, from her Grandmother, even though she had her passport and her mother with her, because she wasn't 18! Are you kidding me?

Shannon Beath - 2021-04-12

This post office is possible one of the worst establishments ever to open their doors. The staff are completely unhelpful. Offer zero assistance and struggle to use any common sense at all. I will actively go out of my way to avoid this place from now on.

Crack Addict - 2020-12-30

Rude staff that represents the post Office. If I did the same thing at my work I would be given a warning or fired

Nilmini Edirisinghe - 2020-06-20

Very rude and gruumpy staff. Need to sepnt lot of time even for a small ssrvic

Jackie Sesselmann - 2019-10-12

Went there to do an AUSTRALIAN Passport for my daughter. Male post officer very grumpy and unfriendly. Didn’t know you need an appointment in Palmerston - never needed in Darwin. He could’ve said it much nicer, noting there was no one there on Saturday at 10am Also don’t understand why did he asked where was that picture taken, is it normal to ask this question - photo taken from the photographer or was that question about what country I’m from?! Not really sure.

Jamie T - 2017-04-21

One day a week with late night shopping hours would be nice for those of us who have to take time off work to get here.

Richard - 2019-06-02

I wanted passport photos, 1 lady staff member grumbled, said that I should go to Camera World at Gateway Complex...turning business away.. It says alot for the staff management skills.

Margaret Sands - 2019-12-31

I have never had an issue with the staff here. They are always very friendly.

Thomas Nielsen - 2020-06-12

Staff were impatient, grumpy and rude to my partner who speaks English as a second language.

Natasha Whyte - 2015-12-10

Spent 20 minutes on phone to try and find out how they "forgot" to give me my full package and why i wasn't contacted sooner.

Alyse Bonney - 2017-02-17

Helpful, friendly and well stocked

Shayne Holmes (ugg) - 2018-09-06

Easy to deal with

Sussi - 2018-10-04

Very rude staff

Alexandra Jacobson - 2018-05-21

Very rude.

John Carman - 2013-03-11

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William Hunter - 2020-08-08

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Chris Kar - 2021-04-24

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Candy Binks - 2017-04-22

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Jack Martin - 2016-08-18

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Skwad Life - 2021-04-18

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Aaron Fleming - 2017-05-09

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Andrea Darcy - 2013-10-20

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