Shane Frank - 2022-09-28
Today I attended Melton South Post office. Had long queue, so I lined up. Lady on the front right counter gave shout to all around 4.40PM "Anyone here to collect parcel ?" One gentleman far behind in the queue and lady in front of me, approached her. Both were served. When I approached to same lady, service counter lady just told me to go back to the line. She just lied on my face for parcel collection shout she did and served two people. I know gentleman who runs this Post service for long time. Who is very polite and hard working. Please check your CCTV recording and have word with front desk service lady. Please do not treat your customers differently !! Regardless what motivates counter service staff !!