Australia Post - Altona North Post Shop, Altona North VIC

Ryan Holten-harding - 2022-07-06

Awesome post office dealt with a bloke named Alvin and felt very welcomed and Respected! He helped me out with packaging and made my job easy. I've used this post office once before and I've had nothing but great experience would highly recommend this post office and be definitely be using it for the years to come!

Michelle Keating - 2022-08-10

Passport paperwork... easy peasy.

Dean Camilleri - 2021-11-16

The staff here are super helpful and very friendly.

Lilian N - 2021-07-16

Great customer service and helpful staff.

Mark Jerome Bandong - 2021-07-16

Never had a bad experience here.

Ahmed Qalib - 2022-06-06

Terrible customer service!

Yukiyo Cuyugan - 2021-05-04

Terrible service, especially the manager. She doesn't know what she is doing with unfriendly service.

D G - 2021-11-22

I cannot complain about service as both ladies I dell with were polite. However, here is a problem with knowledge for one of them. I applied for passport renewal and have been told with reinforcement that it will take at least 6 week to get my new passport. The old passport was checked and cut. My new password arrived in less than two weeks and I have all my old passports (a part from the last one) intact, not that this is important. As Australian post office represents government agency they should be on the top things like timing and need to know that procedure cutting old passports is outdated.

Merv 2112 - 2021-09-01

Much to my disbelief, you can only pay with cash here because their card equipment won't let you pay by card and it's been like that from day one and apparently no one there can slap enough brain cells together to get it fixed.

Skingston1000 - 2020-09-21

Fantastic service, very co-operative and helpful. Thank you ladies.

Joel Crowther - 2020-10-26

Horrible customer service, the two women at the counter have absolutely no people skills and are extremely rude. I’d happily never step foot in there again if the delivery staff would actually leave my packages at my front door step like I have requested.

Jenna Georgesc - 2020-10-09

I have been coming to this post office since I moved here a year and a half ago and every single time I have come in, there have been the unfriendliest staff there. Especially this middle aged woman with glasses and dark brown hair, it looks as if she hates her job and lets her frustration out on the customers!! She is extremely rude and has no patience for anyone. Choose another career then hun, this is customer service. More staff is needed too as there is always a line even during non-peak times. Ridiculous.

Jacqueline Leah - 2018-05-31

Went in today had a lovely lady served me named Vera.. I was asking about express post and the cost and she suggested another way of posting at a cheaper cost. Thought this was absolutely lovely of her to go through other options of posting my mail as I didn't know the range of options and cost saving. Thank you Vera for saving me money on my post today.

Ahmed Ali - 2019-10-29

The staff here are pretty good; be warned there isn’t much parking directly in front of the post office, you’ll probably have to park in borrack square

Sumijo - 2020-10-08

Very rude & poor customer service!! Especially during the Covid times when you simply ask politely “where’s the nearest Officeworks around this area?” A staff would say “Are you serious! Do you think they’re open for you to shop!”. Such a bad manner & unprofessional. I think you don’t deserve to work at the front customer service counter. Best advice for you to stay home & get no paycheck! 👎

Chris Martin - 2018-07-21

What good is a public service that is only ever open 9-5?

Jessica Ward - 2019-02-22

Bad customer service. Unfriendly staff. Rude. Opening hours are not conjusive with the everyday office worker. I would not willingly use this post office again.

Jimmy Le - 2017-09-01

The worker here not friendly at all

Yasir Ali - 2018-01-05

Bad customer service

Amineh Abdulhamid - 2016-04-09

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Susan Young - 2018-08-17

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Alex Gillam - 2017-12-18

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Jasmine Turner - 2018-03-23

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Dan M - 2022-08-25

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