Australia Post - Maddington Post Shop, Maddington WA

Frances Roberts - 2023-01-14

The Post Office Assistant was extremely helpful, she spent quite a bit of time helping me choose age appropriate items. She even showed me things I didn't even know they sold. I was impressed with the variety of items they had for Children and Teenagers they were also very reasonably priced. I've always found the staff at Maddington Post Office very helpful. They are very professional, helpful & they don't rush you which I find a lot of Shops do. I'm really impressed with Maddington Post Office. The Ceo's of the Post Office should be very proud of the staff at Maddington they epitomise the meaning of Customer Service. If they have an Award for best Post Office or best Staff Maddington definitely deserve to get it. I would like to Thank the Customer Service Lady very much for all her help.

Jason Garvey - 2021-08-13

One of the most helpful ladies there. She was awesome in all directions. Thank you

George Mcgiver - 2022-06-10

I was served by maria today, and I have to say it was a pretty revolting experience , not a very nice person. I don't know what her problem was but maybe consider another career since u clearly can't deal with customers face to face. I thought dealing with the south Asian lady was shocking but this was just terrible. I will no longer come to this store and I pray to God that my parcels don't ever get sent to this post office.

Michelle - 2022-08-05

A staff member was scolding and belittling another staff member in front of all the customers creating a really tense and awkward environment. The lady who was telling off the other staff member reluctantly came to serve me as the line was getting really long. She then asked for details to prove I was given permission to collect the package for my partner so I was pulling up the details on my phone, then she huffed at me "if you're texting your bf then can I serve the person behind you first". Would only have taken me 5 seconds to get the details up but I was so flustered my brain was blanking. Very unpleasant and anxiety inducing experience and I would avoid at all costs if possible.

Top G Andrew Tate - 2022-10-03

attended the store today for a simple task waited in a line for 15 minutes before being refused service by one lady and then staff member Maria telling us to do it online making the assumption we were both in a bad mood when with that type of service i think everyone in that shop would of been

Kazza B - 2021-10-11

Have a variety of toys, sevices, goods

Dann - 2022-06-18

Shoutout to your staff member Hayley for making our passport submission an easy process. It was a Saturday and they were very busy but she still accommodated and took the time to listen to us and explained clearly the processes needed. She was very patient with everyone. not like a typical grumpy clerk in most post offices ive visited. thankkk youuu Hayley.

Anderson Evans - 2022-09-14

Rude staff, terrible attitude, worst service

Janelle Holden - 2021-04-26

My one stop post shop. Great customer service and very helpful.

Gus May - 2022-06-24

Very good customer service very helpfully and friendly staff

Liz Boyd - 2021-05-17

The staff here are fantastic.

Vicki Wilson - 2021-06-25

Always great service.

Bryan - 2021-04-23

Very friendly staff, good place to buy all sorts of stuff like a shop.

Chad - 2022-03-22

I would like to give a great big 5 star review for a particular staff member a lady by the name of Maria who has been really helpful and is very knowledgeable regarding Australia Post's collectable coins especially. Thankyou Maria. Chad Burnett

Julie An - 2021-12-01

Crowded at times but reasonably efficient. Annoying that the Covid QR scan code doesnt work (laminate is too thick and reflective)

Pat Toohey - 2021-10-13

For me ok..not so my husband..

Michele Woodcock - 2021-10-04

Fast efficient friendly service always from all staff members at Australia Post Maddington Central Shopping Centre highly recommend for all your Post Office services 📬📮🗳📭

Claudio Mazzitelli - 2021-06-01

Really good post office staff are friendly too.

Felix Mathieu - 2021-07-07

Fast service.

Gus Kuchel - 2021-02-25

Some of the people here should just retire. If there is any other way to get your business done then do it that way. Such time wasters.

Jodee Carter (jods) - 2021-05-07

If you go on a Saturday expect long lines, but helpful friendly staff

Pranali Mhawarkar - 2022-06-21

Minus star for the pathetic customer service. Absolutely ridiculous staff. Pathetic attitude

Bruce Brownhill - 2021-06-26

Big shopping centre has all food Retailers food outlets

John Brittain - 2021-11-07

Very helpful

Matt Yorston (matt) - 2021-11-23

Great service

Brenda Wilkinson (envirobren) - 2021-11-16

This is my go to Post Office. It's not far from where I live and the staff are lovely and very helpful if I need a hand with anything.

Ria *** - 2021-03-20

Excellent service. Staff is well knowledgeable and friendly. I highly recommend the girls at the post office. They are a brilliant team of girls and will provide only the best service

Zerobreaker Education And Entertainment - 2021-07-24

it's 50/50 really depends on who you get but also I still keep getting untraceable mail, why I have no idea

Georgia Macintyre - 2021-12-02

Horrible service today from Lisa, who rolled her eyes at me and made me feel like an inconvenience for never having returned items via post (since I hadn’t pre-packed my items). Won’t be back.

Alan Baum - 2021-07-08

Of the sales of certain products I am happy,but as a post office that looks after peoples mail and delivery of mail....they suck! There is cause for competition, what we need is a private post delivery service. It works in other countries.

Mere Reweti - 2021-04-23

Went there first time today. The counter staff was so helpful, with helping me sending a Smart Kettle I had bought from KMART over to New Zealand. Ace Service for sure.

Di Glacken - 2021-08-28

I was at the post office for over 45 mins. 3 ladies working on a Saturday morning around 10am. Avoid this time if you don't have the time to wait.

Violet Osborne - 2021-11-24

Good

William Wiffen - 2021-04-25

Good service

Sonya Burns - 2021-04-10

Exceptionally rude staff and apparently no senior staff member available on Saturdays. Every request for help is dismissed with a comment to speak to the manager during the week. A complete night are collecting my parcel, trying to randomly charge me a second round of postage at 1.5 times the original cost.

Karen Harding - 2020-01-10

The staff are friendly and helpful. I am often in the shop and have never had a negative experience.

Danizzy Sw - 2020-09-09

Very poor Service the old ladies should go,they are very aggressive and rude,they can also write their signature in the witness section if applying for passport,

Paul Siviour - 2020-08-26

I had to hand in a working with children form here. The old lady that served me was aggressive and impatient with me. I tried to explain that it needed to go to a central location like all the others years before. She got extra aggressive and made me fill out the form again. Then as i left she started to antagonize me saying ' your lucky,that was the last form'. If you don't like working with the public,then don't!!

Moli J - 2019-08-15

Poor service experience! Didn't guarantee for the ID photo taking, giving lost of excuse to refuse re-taking my photo.

Stephen Treanor - 2018-03-22

Went here today to post two packages and I was very unsure of what to do, a lovely lady approached me while I was waiting in-line and answered my questions, she then directed me to the front desk where another nice lady sorted everything else out for me. Fantastic staff and great service.

Rattan Bhinder - 2021-01-30

Hate to work isn't

Gail Shenstone - 2019-04-01

dreadful, rude staff, waited in line for ages and then when it was my turn, staff member went out the back. Then another customer who hadn't lined up went over to the new staff member who came on. So rude when I finally got served. First time I have used this PO, definitely the last ! The girls in Armadale PO could show them a thing or two about being pleasant and helpful,

Cd S - 2019-08-21

Really friendly and helpful staff. Great post office.

Seth Pywell - 2020-05-25

Terrible staff. No service

Crazyserin _yt - 2020-03-06

They wanted additional documents for my passport renewal whilst i took a drive to Bentley post and it wasnt required. Done and dusted within 10 minutes.

Cindy Wang - 2019-03-02

Driver never left card in letter box (more than once!!!). Online tracking conveyed contradicting and misleading information. When checking at post office in person they offered no apology and had a no-care attitude.

Alex M - 2019-12-17

Maddington post office look at all your reviews get your act together !!!

Ali - 2019-11-18

Never had a positive experience here, grumpy staff.

Deb Barton - 2018-09-26

Staff are rude, with a don't care - not my problem attitude. Serious customer service training needed.

Mason Lorasbi - 2018-03-03

Grumpy staff, poor customer service, the asian lady staff talked to me in an insulting way Won’t go there again