Australia Post

Australia Post - Darwin GPO, Darwin City NT

šŸ˜Pick up service is good, staff are friendly and find my parcel šŸ“¦ quickly. Lockers are also convenie...
šŸ˜”DO NOT use this post office if you have the chance. The staff at the counter are super unhelpful, an...

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Australia Post - Darwin GPO, Darwin City NT
Type Shop & Service Point
Address Cavenagh Street, Darwin City NT, Australia
Open Hour
Cut-off
Telephone +61 137678
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Reviews

Li Yang Lim - 2022-11-27

DO NOT use this post office if you have the chance. The staff at the counter are super unhelpful, and actively make your work more arduous; it took more than a month to partially complete a simple task of delivering documents interstate. Storytime: I had to deliver a money order and a return envelope to a receipient in another state. The staff delivered the money order WITHOUT a staff signature, thus voiding its use. The receipient then had to use the return envelope to return the unsigned money order. After signing the money order, the office staff literally stuck a white sticker over the stamped area of the USED enveloped, while reassuring me that it could be reused. However, of course, that is not the case. After more than a month of this back and forth, I gave up receiving the physical document and asked the receipient to send a digital copy to my email instead. tl;dr do not use this post office unless youā€™d like your time and money wasted.

Rachel Z - 2022-10-26

Very bad experience every time I got parcels from auspost, even tho every time Iā€™m at home but the delivery person never ring the bell and said I missed the delivery. Seriously trained your employees donā€™t be this lazy ok?? Is not that hard to press the bell! DHL is even better at customer service, and they ring the bell every time, why they can do it your delivery person canā€™t?

Peter And Mary Gibson - 2022-07-30

Dear Paul Graham Group Chief Executive Officer and Managing Director Australia Post, Please take the time to read my review and other reviews on this site. We live in a block of 26 units near Darwin City. Many of the residents have similar complaints about your delivery driver. Yesterday I was home yesterday all day due to Covid. Sitting on a seat a metre away from my intercom which is in excellent working order. At no time did the intercom ring. My tracking information came up with a message Attempted delivery - No one in attendance 9.39am. A card was left in my letterbox just under the intercom. The parcel was needed urgently. My Wife went and collected the parcel at the Cavenagh Street Post Office this morning. She was told it was not heavy by a staff member. For an older person 7.4 kg is a reasonable weight especially when there are no carparks out the front of the Post Office due to construction work next door. As my wife said to your staff member obviously a 7.4kg parcel is too heavy for your delivery driver. Please urgently investigate this complaint under your watch (maybe that is a bad choice of wording) not just for us but all of your customers in this area.

Max Buzz - 2022-08-14

Pick up service is good, staff are friendly and find my parcel šŸ“¦ quickly. Lockers are also convenience. I can pick up after working hour, 24/7 whenever you want. There are 2 locker points you can choose in the darwin city, one is down at Woolworths and another just next to the Darwin GPO Post office. šŸ£

B Abeywickrama - 2021-02-17

Thank you Tracy you missed your lunch helping me to get my work done on Christmas eve 2020.

Laura J - 2022-04-23

Peter is really great ! He's understanding, patient and help you when you are in trouble with your packet. I recommend this post office crew member šŸ‘

Dana Melville - 2022-03-23

Hi your delivery drivers are by far the laziest people in the work force! I was in my home and they didnā€™t even try to deliver my package he sat in his van wrote out a card and left it in the mailbox I was coming out of the bathroom as he got in his van and drove off! DO BETTER AUSPOST

Jordan White - 2022-07-14

Amazing service!! Special shout out to Shannon for her patience and going above and beyond to help us ship an obnoxious amount of stuff interstate šŸ˜†šŸ˜†šŸ˜†

Mornar Popay - 2022-09-24

So lazy people special delivery guys

John Simpson - 2021-04-04

Always had great service here even when doing tricky transactions for AMSA and passports.

Gabriella Marie Andrepont - 2021-03-28

Love the new set up.

Alice Goeury - 2022-05-11

Incredibly helpful when I was in trouble with my passport application

Joomun Nassir - 2021-11-19

Been there quite a few times and always has a quick service for my parcels. The staffs are really amazing and helpful.

ķ•˜ģƒģ„­ - 2020-12-04

Just met the delivery guy saying he ll even refuge to drop delivery card because the door is always closed. Great service

Jordan Koitka - 2021-12-23

Teach your delivery drivers how to deliver a package and how an apartments bell system works. Home all morning to get a notification saying couldnā€™t leave in safe spot. No shut itā€™s an apartment! Try calling the apartment itself!

Holly Mellors - 2021-02-06

Got there at 1655 (due to work) on a Friday to pick up a parcel and the place was closed. No weekend timings. Appalling. You have a hatch why can that not be opened for 3 hours on a Saturday? Or send everything to Winnellie post office as it has much better hours of service

Sarah N - 2020-08-07

Great Customer Service provided by friendly staff. Well spaced out with a large variety of posting requirements and gifts. However it was difficult to see the entrance from the street. Look for the Australia Post sign above the Store. It's on the corner and has auto doors next to a very small Cafe. Wheelchair ā™æ access is also available.

P J D - 2020-09-17

So slow - 3rd rate Company.

Conrad Black - 2019-01-22

Have a parcel lost somewhere down the line. The staff here were super helpful and called their personal contacts to track it down. Best service I've had yet.

Daniel Dickson - 2019-11-03

Sent parcel express and their were unable to find it. Tracking says processed in Darwin then nothing else for 15 days.

Abraham Jose Apit - 2018-03-07

I went there today at noon time and posted two sets of documents for delivery. Transaction went smoothly and I was able to finish it in less than 30 minutes. Staff was accommodating as well.

Pentti Heikkinen - 2014-10-18

Renovated and rebuilt in place of the destroyed 1974. It was cyklone Se. Only one (only one) house survived standing!!!!!! How do you know? Every five-star goes with Posti's Vakaaa Varmu.

Harrow - 2019-04-16

I think its quiet awkward the AUS Post,I mean really what really do we need them for?Close them permanently.

Matthew Pike - 2017-05-26

I really wish this placed opened longer hours ... people work all different hours, it would be nice to be able to have one day a week where you can collect parcels and mail after hours, as not all companies post to Parcel Lockers and PO Boxes

Sherwin Avecilla - 2018-10-26

Reception staffs are not helpful. You been doing your job for 5 to 6 days don't expect your customer to know informations that are stupid question for you.

Edrock Amini-yazdeli - 2018-09-11

Absolutely rubbish. The people here are taking the absolute piss. Every parcel I have ever got is held up and we have to wait for weeks. And when you ask, they just say they will lodge a report and you never hear back from anyone. This is by far the worst run post office I have ever been to.

Meg Casson - 2017-12-02

Bad delivery service! There is always someone home at the house and they never knock to leave the package there.

Tricky Couls - 2016-05-25

Total imbeciles couldn't simply buzz my unit to let my Mrs know my book was ready to be collected. Left a note instead saying it would be ready for pick-up at 4pm. Mrs got there at four to collect it and apparently it's still somewhere in the truck. Work six days a week so it's practically impossible to pick it up. Thanks for terrible customer service

äøŠč£• - 2016-12-03

Lazy delivery staff They don't attempt to delivery as they know I'm not on house during daytime, but then they don't leave any missed delivery card How can people know the parcel is coming without such information? Lack of common sense Reported to main office Hope they change their attitude

Matthew Danielewski (psychosmiley) - 2017-04-19

It's a post office. They post stuff. 'Nuff said. Can be very busy around Christmas time.

Shih Liang Fang - 2018-04-12

Can't access 24/7 parcel lookers after their retail store closed because they are doing some redevelopment...

Po An Pan (clay) - 2020-08-26

Friendly staff

Franchesca ā€œcalifornia,lakerzā€ Lucas - 2016-10-07

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Dave Grady - 2020-10-26

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Ryan Nichols - 2021-05-01

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Miikael - 2020-07-03

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P Grg - 2021-06-03

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Glyn Mcnamara - 2019-01-21

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Aruna Swetha Vaddi - 2019-09-23

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Nildavivas1970@gmail.com 1231970niviva123 - 2015-12-08

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Summer Xia - 2019-07-25

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