Australia Post - Camberwell Post Shop, Camberwell VIC

Mark C - 2022-12-13

A good post office and also handles licenses application. The staffs are efficient and friendly. (According to previous reviews I think they have improved) Pls prepare all your documents before applying for your affairs, it will be easier for both you and the staff.

M L - 2022-10-12

Would give 0 stars if I could. Don't come here for passport related matters. Staff are unfriendly, unhelpful and rude.

Yuwei Wang - 2020-12-23

Very rude lady at the counter! Find ridiculous excuse to reject process a easy task! Very bad experience!

Paul P - 2021-12-30

Always found this branch to be very helpful, professional and efficient. Branch is always tidy and stocked with a good range of services and gift ideas. I dont see how some people, going by some other reviews, can rate this branch so poorly because they can't be accountable for their own tardiness or poor behaviour. Keep up the great work. Thank you

Sintoorak - 2022-06-18

Extremely poor service. Staff not properly trained. A big shame.

Alex Thomas - 2022-02-07

If you can think of something negative, the workers at this post office probably do it. They are by far the worst workers and people I have ever encountered, and it disappoints me that they have been given jobs.

Wally Chiang - 2019-12-09

Super efficient. Great customer service. Did a photoshoot here towards end of day, expecting tired/grumpy staff but was pleasantly surprised how nice and efficient staff was :)

David Morris - 2020-12-24

Very friendly and helpful staff, helped me choose the right sized satchel, packed my items and gave me an easier to fill in label. Great experience 2 days from Christmas.

Emily - 2019-10-31

Staff have never been anything but polite helpful and amazing!

Sara Radovic - 2018-02-06

Very bad customer service. Left work early to process a working with children check, was informed that although opening hours are 9am-5pm I cannot process the check after 4pm (arrived at 4.30pm). Staff did not seem to care about the inconvenience and stated they couldn't do the check today as they were short staffed.

Sandip Bhattacharya - 2018-12-11

I am a frequent visitor to this post office. I have availed a wide range of services starting From parcel collect, paying for railway tickets to sending international couriers.. Its a pleasure to visit this place. Excellent customer service and all the staff are very friendly & courteous. And yes, untill recently, they had one section where they had stuff at really discounted price.

Sarah And David Thiele - 2017-09-15

Went in about my WCC and was given wrong information. They need to be more informed about how it works so not to waste customers time. What they told me was completely different to what the Dept. of Justice is telling me to do.

Spud Torres - 2018-11-16

Fantastic experience. Very helpful and concisely explained everything I needed.

A Handful Of Kids - 2018-07-13

Never had any bad experience. Staff always helpful and polite.

Ned - 2018-07-17

On 16th July 2018 I went to Camberwell with complex paperwork and received helpful and polite service. A good experience.

Angela Button - 2018-02-03

Attended the post office this morning to have my son’s passport photos taken. Waited in a queue for over 20minutes, only to be told that their computer was playing up . Was told that I could wait another 5 minutes for the computer to be rebooted . When I accepted , I was told that there would be no guarantee that it would work. Agree with other reviews, customer service definitely lacking. Don’t waste your time , Try East Kew was done in 5mins , with customer service !

Simon Ly - 2019-01-25

So bad!!!! I got to the post office 2 mins before closing time and had already shut the doors and closed the lights. I needed to pick up a parcel for a funeral and they refused to let me in. Absolutely horrid and just plain selfish... do not come here!

Jonathan Efklides-page - 2017-01-10

In my entire life l have never witness a group of more incompetent patronising excuses for workers than in this store, it staggers belief how this post office functions. It is incomprehensible how many ridiculous hoops and red tape you have to go through to accomplish a menial task. The workers at this store took a 5 minute job and pulled it out to a 3 hour ordeal in which l gave up and when to the Riversdale post office and finished the task in a few minutes. Though l must give them credit they do excel at one thing and that is finding astonishing new ways to annoy and drag out tasks. If l could give it zero stars l would.

Jamie Hall - 2018-02-06

When here today to get id card filled out the form that i got on friday of last week at box hill lined up at camberwell for half hour to be told that they dont take these forms as they are old. Was told to fill out new form and line up again. Grabbed my stuff and left the cambewell post office is a joke. Get home fill out the form its exactly the same as i filled out. Went to post office at doncaster westfield and way different staff than camberwell doncaster will now be my post office of choice.

Jeremy - 2018-01-13

Old woman working behind the desk was very rude and condescending. If a customer asks you a question, you answer with words, not by staring at them and pointing at something as if it answers their question. All it does is make them uncomfortable. Waited 25 minutes just to get some passport photos taken and during those 25 minutes I was witness to multiple customers getting rudely talked to but this old woman, acting as if everyone is stupid.

Iftikhar Hussain - 2019-04-09

Very good customer service

Declan James - 2017-11-13

I arrived 10 minutes before close and was told to come back another day because it would take to long to certify some documents. Very unimpressed with the staff. When I returned the next day they made me wait 30 minutes to the side before completing the documents which took all of 5 minutes. Staff not interested in customer service.

Koen Alexander - 2017-05-15

Large range of services including passport and driver's license photos. Friendly staff.

Fatemeh Sheikhha - 2017-03-19

Friendly and helpful staff.

Peter Georgiadis - 2020-10-26

Extremely disappointed with service. Waited 15 minutes for service when i was one of 2 customers in the store to then be talked to as if i was an interruption. Go to Hartwell Post Office.

Naser Khavan - 2017-05-31

Very friendly staff.

Lachie Piper - 2017-01-18

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Jen Lucas - 2019-05-29

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Jasper Muir - 2019-12-12

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Jess - 2022-10-31

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Jenny Krishnaraj - 2021-04-09

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Huggy H - 2017-09-15

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Smita Rana - 2018-12-14

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Reduce Population (lee Lee) - 2022-11-11

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Rex Seton - 2018-10-18

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Aleece Macphail - 2017-11-16

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