😁Lovely people, wonderful customer service.
Had to take my daughter in with me today, (Toddler) to co... 😡I must say I'm am very disappointed.
I've been coming to this post office for at least 6 months . I ...
Map View - Australia Post - West Ipswich LPO, Leichhardt QLD
Direction -> Australia Post - West Ipswich LPO, Leichhardt QLD
Reviews
Hannah Alford - 2022-09-23
Lovely people, wonderful customer service.
Had to take my daughter in with me today, (Toddler) to collect a parcel. My toddler was really well behaved, looked around but didn't touch anything, almost her 2nd birthday and the lovely lady behind the counter acknowledged how well behaved she was and gifted my little darling a little plush toy. The gesture was so nice. Definitely highly recommend this post office and staff. Feels very welcoming, the feeling of family and community.
Divine Synergy Crystals - 2022-11-07
I must say I'm am very disappointed.
I've been coming to this post office for at least 6 months . I run a local family business and post products nearly every day . I live in brassall but I came to this post office because I found the owners to be quiet friendly . Unfortunately this isn't the case .
I was in there yesterday and posted 2 Parcels and said to the lady I had this box and one on the table over there would you like me to grab it ? Replied yes . I paid for which I thought 2 boxes and postage. And left . They admitted they were so busy yesterday , she obviously didn't hear me or whatever . I spend $500 a month of personal packaging and gift boxes and I take my own boxes in there and if I need a bigger box I will use the post office box and i always have paid for every box I use in the past 6 months I've been coming to this post office.
Next day I go back in today send another parcel and get accused of stealing a box that was worth $3 .
The women with the short blonde hair and glasses was so very rude to me , she starting yelling at me at the top her voice and I was shocked I didn't even know what she was saying. First she said I took the box away out the door and then she said I didn't, I sent it and didn't pay the $3 . She accused me infromt of customers in the shop which was so embarrassing. Not only did I have a melt down because I couldn't believe what was happening . The blonde lady was screaming over the top of me and wouldn't let me speak. I kept asking her to calm down and let me speak. So definitely handled this mistake communication highly unprofessional and verbally and emotionally abused me. I was shocked.
That woman is the most nasty person I've ever meet.
Obviously has alot of issues and anger management issues. Anyone knows that if you are a business owner it doesn't give you or anyone else the right to emotionally abuse and verbally abuse customers.
Remember be nice to people because you never know what your neighbours going through and you could be the reason someone commits suicide. Some people sre very fragile
Maxwell Watson - 2020-09-29
You won't get better service anywhere.
Seb Hall - 2021-03-15
Fast and friendly service. Much better than Raceview.
Gerry Watson - 2021-03-19
The best customer service in any post office, always friendly and helpful
Debbie Sullivan - 2022-05-11
Lovely people work there
Dave West - 2019-12-30
What an experience I was treated not like a customer but more like a family member . Not only that but they totally went an go out of there way to help you. I would recommend this store to anyone keep up the good work guys legends .
Zac Hill - 2020-08-03
Beautiful people!
Julie Foord - 2022-01-03
Wonderful experience every time i visit. They go outa their way to be helpful & are always happy. Wont go anywhere else.
Hedley Shepstone - 2020-09-07
I tried to contact the post office about picking up a parcel at a later date because we are away on holiday but the phone number is disconnected and they have not put up their new number
Rhonda Baum - 2022-01-19
Person could hardly speak English and wouldn't looking to which post office sign paperwork and passport phones
Robin Mckenna - 2021-05-06
Debbie was so helpful with my parcel requirements today and helped me print out labels patiently while the system wouldn’t scan my return documents.
Christopher Green - 2018-02-21
Top service and the husband and wife are so NICE
They are always friendly and helpful...
I also like there son who helps out there as Well alway a nice kid and switch on with the customer's.
I love going into this post office as the sell a lot of nice gifts.
Raech El - 2018-08-29
Not that chatty with new customers to the area. I get the feeling they like the way it use to be in their community. I can't stand walking into a shop where they are so very nice to the regulars and cold to new arrivals. That always turns me off places like that.
Jay Rank - 2019-08-30
Have to be the rudest staff I have had to deal with, If i could change where my parcels had to go I would.
Jonathan Emms - 2017-12-29
Probably the best post office in Ipswich area. Very friendly staff. Also less busy than Riverlink or Brassall so you usually don't have to wait in a long queue. Conveniently located for me as well.
Renee - 2017-02-08
Great hassle free service! As an online seller I've used every post office in Ipswich but this one is the best by far.
Jacquie F - 2019-10-10
I was driving home from work in Brisbane and traffic was horrible today. The two lady staff members who were in the middle of closing shop served me happily despite my accidental late arrival time. Great customer service.
Steve Brown - 2016-09-30
Greeted with a smile. Great service and support. Clean and compact store but very convenient.
Jason N - 2016-10-20
Great friendly staff. The lights were a little dim.
Jayden Gagliardi - 2018-04-26
Old bitty in there service was poor, very rude didn't even acknowledge I was in the store will never go there again
Morgan Black - 2017-11-01
Joe was extremely helpful and pleasant to deal with
Queensland Born - 2018-04-11
Australia post it's ok not good not the worst either
Kyle Niven - 2017-10-07
Useless if you work a 9-5 job, they won't deliver anything bigger than an envelope to your door and you're forced to hassle a friend or a family member during the week to pick up your package because the posties are too lazy to walk past a front gate and leave something at your door.