Australia Post

Australia Post - Belmont East LPO, Belmont WA

😁Lovely staff, conveniently inside the local chemist next to the IGA
😡Absolutely disgusting service by the two ladies at the counter. So rude and unhelpful.

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Australia Post - Belmont East LPO, Belmont WA
Type Shop & Service Point
Address Belvidere Street, Belmont WA, Australia
Open Hour
Cut-off
Telephone +61 137678
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Direction -> Australia Post - Belmont East LPO, Belmont WA

Reviews

Emma Felton - 2023-01-04

Absolutely disgusting service by the two ladies at the counter. So rude and unhelpful.

Cindy T - 2022-11-01

Lovely staff, conveniently inside the local chemist next to the IGA

Baz Mac - 2022-03-02

Always see the same lady in the post office section. She's so helpful and knowledgeable. She lists all the options and it's obvious she knows her stuff. Doesn't matter what service I need, be it posting items for eBay or uploading of docs she's always helpful and super efficient. If only all my interactions were as smooth as this.

Mack Lyn - 2021-12-16

Hit and miss
. Either super nice & friendly or condescending as if doing us a favour! It really depends on who you get!

Carmen Jean - 2022-02-07

Just went to the Belvidere post office today, got served by a rude blonde middle aged woman about in her 50s woman with glasses. Spoke to me in a rudely manner to me. I asked her I would like a tracking number on my card that I was going to post. No smile, no customer services or anything she bellowed out that’s $4.45. People like this should NOT be working in customer services. Don’t bring your bad moods from home to work! I hope your management see this comment and sees this! You are not right for this job! The other ladies are cheery and happy but this woman is disgusted and rude!

Brian Kolarich - 2021-12-03

Friendly prompt service

Christine Thompson - 2022-01-04

I have been going to this post office for many years and have always found them to be friendly and extremely helpful. I can't understand the bad reviews. It's sad that people have had bad experiences. For me, they have been nothing but excellent.

Little Angel - 2022-02-14

Middle aged blonde woman is to most horrible Australia Post employee in WA. Rudest staff, horrible attitude. Worst service ever. Avoid this place. Disgusting!

Armando Ramirez - 2021-12-01

Staff member was rude and made me feel uncomfortable. Decided to go to another PO instead.

Edward Mohebbi - 2021-09-02

They are sending my parcel to different country, Even all details was correct on my parcel, when I went to inform them wasn’t helpful at all and showing very Rude attitude

Carrie Trinh - 2020-04-14

Appalled at the level of customer service by the staff that were on today. I queued in a non-existent line and the ladies saw me waiting but decided to continue their chit chat. When I was finally acknowledged and approached the counter, I explained I hadn't received a collection slip for my business parcel but was informed by the company who sent it to come collect from here. She rudely asked for who the parcel was for - I clearly didn't know as it was sent to me without my knowledge. Took a stab in the dark. The lady found the parcel and then stated the parcel had been sitting there a while and that a slip would have been left for it as if I had been lying.

Jess Smith - 2020-03-26

The ladies here are just delightful! And too happy to help! Become a regular and can say they always up for a lil chat 😁👍

Anjit Rajkarnikar - 2021-02-11

Zero Star. People who are complaining about Blonde middle aged lady at this AUSPOST counter, that must be her as well , who appears to make me feel hostile whenever i visit this Post office. She greets very rudely, ask questions rudely, answers rudely. Body language is discriminating by pushing package on the desk as if throwing a food to a stray dog. I am here to pickup my belongings, not begging her stuffs for me. & today when i looked at back after picking my package and saw she was greeting another an aboriginal lady a little bit more nicely, in softer voice with smile. & that time i totally got so annoyed/angry, after knowing that myself a victim of RACISM, as i look like more Asian. She is a RACIST too.

M O H A M E D - 2020-07-31

Good staff smile face they are helpfull What I remember is how they care old people And disability i wish them happy If I could give milions of stars I'm the first person I wish you HAPPY

Brabo Doing Things - 2019-11-28

A great little local post office for Redcliffe. I'm not sure what the other comments are on about - the girls there are always polite and helpful to me.

Johnny Boccardi - 2021-02-19

I find stuff very friendly older blond lady maybe looks rude but very nice and try to help out, ppl try to deal the other post office very very rude guy that need to shut down

Mikaela Tubb - 2020-11-04

100% agree with the rest of these 1 star reviews. I honestly I don't know how this blonde old lady is still working there. She is an absolute cow with no customer service values and can't even put a smile on her face. She is the rudest Aus Post employee I have ever come across and should be fired over her lack of human decency. I feel sorry for the other younger girls that are forced to work with her.

Ryan Russell - 2020-03-16

Went to pick up an faulty item (without a card as they didn't post one to either of our post boxes) for the business I work at and I was greeted with the rudest middle aged blonde lady ever( no names but she works @ 2:45pm on a Monday). She even told me they didn't have the package even though I had a confirmation, eventually after being annoyed at her ignorance and unpleasantness I went to my car to phone my boss and not 30 seconds later my package had miraculously appeared. ABSOLUTE SHAMBLES. Then I wasn't allowed to pick it up as I didn't have authorisation from my business "in writing" (I'm Senior management btw). So now my customer is complaining because we still haven't got this item to exchange for him and its been over a week.

Cj Mac - 2020-08-13

If I could give zero stars I would. The blonde middle age woman. Is very rude. The way she speaks to customers and treats the elderly in her store is appalling. She should be fired.

Ling W - 2019-05-07

Just read some of the reviews here and it turns out the older lady in this place is famous for her nasty attitude. Don’t know why she can still keep the job. No customer service at all!

Little Sign - 2019-07-31

Rudest and unfriendly staff, don't bother sending items there.

Salah R - 2019-03-05

Everyone is complaining about the attitude of the two ladies in this office and i totally agree. Twice i had to go to this post office and both times were terrible experiences. Very rude and unprofessional which is shocking to me since Australian Post employees are always nice in other branches!!!

John King - 2019-01-22

good service, good people, much smile,so good

Micky - 2013-05-24

A reasonably-sized chemist with plenty of staff. Wait times I have found to be quite short. Never any problems with out-of-stock Rx

Todd Bendall - 2018-12-31

I agree with a previous reviewer about the elderly lady. Terrible customer service. Got passport photos done here, weren't good enough to get through the application and every time I've been back (4 so far) too get a refund after complying with their requirements for a refund they come up with some extra requirement. Don't get your passport photos done here. They shouldn't even offer it if they can't do it properly.

Stevie-lee O'carroll - 2018-09-10

Absolutely terrible service by one elderly lady,customer service was appalling,no smile,attitude,& very snappy..handed my card the courier had left at my door,(name & address stated on card)with my I.D as she was scanning thru the parcel pile,looking for mine, I spotted the large parcel with my Surname,and politely said..there it goes..she looked at me,with a sour look on her face,looks at the name stated on pack then down at my I.D,then says in a "TONE'' we need a proof of address,even tho my address is stated on the back of my licence..she "wanted" a letter head stating address...I ran across to my car to see if I had any of the kind..Unfortunately I didnt..stood back in line,and then got greeted by another customer service,explained to her I had nothing stating my address but my licence..she said,"no that's fine" scanned the barcode asked for my signature and handed parcel with a smile... So how hard was that??? Smile goes along way,if you dont like the job your in lady,you need to retire...or was it because it's a Monday?? Aus post maybe you need to get old ducks regularly trained before they become expired. Out with the old,in with the new Served on Monday 10 September 12.35

Mohamad Andaveh - 2020-08-21

So greedy, the lady asked me $4 to print car transferring form( it’s just 3 B/W pages), I’ve got the form in another post office close to them on Belgravia St, for 50 cents

Annastazia Muchengi - 2013-06-17

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Patty Thong - 2020-07-21

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Briana R - 2017-04-28

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Mikaela Attwood - 2018-04-03

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Jean Romende - 2022-03-15

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Bala Tunkara - 2016-09-14

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